Creative Project Manager

DoorDash USA • Los Angeles, CA

5h

About The Position

At DoorDash, our mission is to grow and empower local economies. We believe that brand and creativity play a critical role in making that mission real for every customer, merchant, and dasher we serve. The Brand & Creative team plays a critical role in achieving that mission by earning an outsized share of people’s attention and engagement. We are not here to blend in, but to stand out: to spark conversations, shape culture, earn attention and deepen connections.
We are a team of strategists, creatives, producers, marketers, and operators working together to turn business objectives into bold, effective, and emotionally resonant creative. We operate at the intersection of short-term impact and long-term brand building, ensuring every execution drives immediate results while strengthening how people feel about DoorDash over time. We believe that creativity is a business tool, and that when it's applied with focus, it drives not just awareness, but growth. This team owns the development, delivery, and evolution of the brand across every touchpoint, from major campaigns to always-on content.
Brand & Creative Operations is the connective hub of the Brand & Creative org. Our team — Business Leads and Creative Operations — creates the conditions for great work: ensuring every project is strategically grounded, operationally sound, on-brand and creatively excellent. We’re embedded partners to Marketing, shaping how creative connects to marketing strategy, amplifies impact, and drives growth across the business.
About the Role
The Creative Project Manager (I5) is the day-to-day operator who ensures creative work moves from brief to final delivery with clarity, speed, and quality. You are the glue between Business Leads, Creative Leads, Resourcing, Production, Integrated Marketing and Channel Managers — owning the project plan, timeline, status, and execution for a portfolio of small-to-extra large projects. You bring strong PM discipline, production savvy, and an appetite for improving how creative work gets done.

Requirements

• A pragmatic project manager with a clear understanding of creative development and production processes across all channel types.
• Organized and obsessively accountable — you treat timelines, budgets, and process hygiene as non-negotiable.
• Strong communicator who can translate between creative teams, Business Leads, agency partners, and cross-functional stakeholders.
• Proactive problem solver who anticipates risks, escalates early, and delivers calm under pressure.
• 6-7 years of project management experience in a creative agency or in-house creative team (or equivalent).
• Proven experience using project management tools (Monday.com, Airtable, Asana, or similar).
• Strong track record of managing complex, multi-deliverable projects, with multiple stakeholders and steering them to on-time delivery.
• Comfortable with data-driven reporting and maintaining clear project health metrics.
• Self-starter mindset, with the ability to handle multiple projects with minimal oversight.
• Excellent communication skills across multiple stakeholders, including senior leadership, to get things done efficiently and correctly.
• Incredible organizational skills and attention to detail.
• Proactive problem-solving, with the ability to always be one step ahead

Nice To Haves

• experience with resourcing boards/capacity planning, and familiarity with AI-enabled tooling or pilots for creative workflows.

Responsibilities

• Work closely with the Brand & Creative teams (including Creative, Social, Brand Partnerships) and Cross-functional Partners (including Integrated Marketing, Media – driving effective and efficient projects from start to finish.
• Contributing to a culture of creativity and collaboration; innovating how we work, building relationships cross-functionally.
• Manage intake hygiene and resource coordination; connecting each project to the Resourcing Board, confirm assignments with the Resourcing Lead and Business Lead; flagging dependencies or timing risks; ensuring briefs and asset trackers are final before projects kick off.
• Manage asset production and delivery, ensuring brand consistency and legal compliance, overseeing QA, and coordinating delivery to trafficking.
• Project tracking and reporting: keep status objective and up to date, document clear next steps, run weekly reviews, and flag risks early.
• Execution & daily management: track progress daily, update timelines and resource allocations, communicate status proactively to stakeholders, and ensure production partners and creatives are aligned on timing and deliverables.
• Help manage third-party creative relationships, interfacing regularly with freelancers and production vendors
• Own project closeout: ensure all deliverables are transferred, documented, and stored correctly, with no loose ends.

Benefits

• a 401(k) plan with employer matching
• 16 weeks of paid parental leave
• wellness benefits
• commuter benefits match
• paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act)
• medical, dental, and vision benefits
• 11 paid holidays
• disability and basic life insurance
• family-forming assistance
• a mental health program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed