Creative Programmes Ambassador
About The Position
Are you looking for an exciting challenge? If you're a people person and love art and the outdoors, this could be the perfect role for you. Kew's Creative Programmes are looking to recruit a team of outgoing and friendly Hosts who will help our visitors engage with the new programmes at Kew. Working within the Visitor Operations Team, you will be responsible for welcoming visitors to the artistic Installations that have been specially commissioned for the programmes. You will also help visitors understand the best way to interact with the Installations, undertaking some queue management and providing guidance on the best way to experience them.
Requirements
- An outgoing, friendly manner
- Experience working in a customer facing role, ideally at a visitor attraction
- Great communication skills
- Ability to be self motivated and confident
- Due to Kew's nature as an outdoor site, this role will be based outdoors, in a range of weather conditions.
- It can involve long periods of standing
- The ability to ride a bicycle will prove to be useful when travelling between the different installations across the gardens.
Responsibilities
- Encourage visitors to interact with the Installations by providing a warm and outgoing welcome.
- Handling visitor queries about the Installations or the Gardens in general.
- Confidently and respectfully inform visitors on the appropriate way to engage with the Installations, and monitor their behaviour to ensure the safety of visitors and the Installations.
Benefits
- Opportunities for continuous learning
- A generous annual leave entitlement
- Flexible working to help you maintain a healthy work-life balance
- An Employee Assistance Programme and other wellbeing support such as cycle to work scheme and discounted gym membership.
- A competitive pension
- An employee discount scheme
- Free entry into a wide range of national museums and galleries, as well as access to our own beautiful gardens at Kew and Wakehurst.
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
501-1,000 employees
