Creative Operations Specialist

Casper Sleep Inc.•Richmond, VA

63d•Hybrid

About The Position

Casper is looking for a Creative Operations Specialist to manage creative processes from briefing to delivery. The ideal candidate will have a good sense of creative workloads and project deadlines with the ability to shift and balance priorities based on the overall volume of work and business priorities. They should be a self-starter possessing excellent communication skills, can juggle many moving parts and timelines and enjoys working with creatives but doesn't want to be one. This person will serve as a coordinator and communicator between the creative team and multiple groups within the company. Casper (Casper.com) believes everyone should sleep better. The Sleep Company has a full portfolio of obsessively engineered sleep products-including mattresses, pillows, bedding, and furniture-designed in-house by the Company's award-winning R&D team at Casper Labs. In addition to its e-commerce business, Casper has Sleep Shops across North America and its products are available at a growing list of retailers. We are deeply committed to building a diverse and inclusive workforce so that we represent all those who dream big equally.

Requirements

3+ years working in a creative project management capacity
Experience using Asana, Bynder, and Figma
The ability to manage multiple projects at once and proactively identify new projects
Familiarity with most aspects of marketing campaigns, photo/video production, and creative file formats
A proactive approach to developing efficient systems and identifying areas of process optimization
Meticulous attention to detail
The ability to succinctly communicate both verbally and in writing, and provide clear direction on projects
This role requires working onsite at our Richmond, VA office as a hybrid employee.

Responsibilities

Participate in resourcing and scheduling for all creatives
Ensure project specs are communicated to the creatives and manage the day-to-day workflow on assigned projects
Support the Creative Operations Lead in managing the influx of incoming briefs
Build and monitor timelines to ensure efficient, on-time delivery of work while being able to assess and address any issues or concerns that may delay the project
Serve as a point of contact between the creative team and the marketing team, as well as external vendors
Assist with managing project budgets as well as the Casper Digital Asset Management tool
Act as a team player and bring a proactive approach to solving problems

Benefits

Medical, vision, and dental insurance to help you with those coughs or cavities (too many waffles)...
Paid Time Off. We believe in the power of rest so take the time you need to recharge.
Dream-worthy gifted products after tenure milestones!
Employee Discount to use on whatever you like (with a few exceptions) and product discounts for friends and family!
… and more!

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