Content & Creative Operations Specialist

Navan • San Francisco, CA

1d

About The Position

At Navan, our mission is to power the in-person connections that move people, ideas and businesses forward. We help our travelers focus on being there, not getting there. Navan is looking for a Content & Creative Operations Specialist to help our Marketing team bring ideas to life. In this role, you will partner with the Content & Creative team to be the organizational heartbeat behind our campaigns – ensuring that every project moves efficiently from concept to completion without losing momentum or creative integrity. You aren’t just a task-tracker; you are a hands-on generalist and systems architect who makes things happen. You make sure that we deliver across social, email, paid, and PR and that our creative vision survives the realities of budget, time and technical constraints. You’re a natural networker who thrives in a dynamic environment.

Requirements

• Experience: 2–5+ years of experience in creative project management, design operations, or marketing program management, ideally within a high-growth in-house or agency environment.
• Bias for Action: You are a natural "fixer" who can adapt to changing priorities and work effectively under the pressure of tight timelines, unsticking projects to move them forward.
• Project Management: Demonstrated ability to manage projects across diverse digital channels, including email, social media, video, and web, ensuring focus, follow-through, and clarity.
• Communication Skills: Clear, confident communicator who thrives in cross-functional settings and can facilitate standups and project meetings.
• Tool Proficiency: Comfortable with project management tools, specifically Asana, Slack and Google Workspace.

Nice To Haves

• Direct experience in the travel or financial services industry.
• Experience building scalable systems and workflows that enable content & creative teams to focus on high-impact work.

Responsibilities

• End-to-End Campaign Execution: Lead content & creative project workflows from concept to launch and post-launch reviews, ensuring all deliverables are on track and aligned with business goals.
• Agile Resource Management: Own and update creative timelines in Asana, assessing and optimizing the bandwidth of designers, copywriters, and motion designers to meet the demands of a fast-scaling product.
• Cross-Functional Bridge: Act as the primary point person for communications within and outside of Creative, keeping priorities aligned.
• Quality Assurance: Ensure assets are delivered to spec, without errors.
• Process Innovation: Help the Content & Creative team improve by streamlining workflows and using data to suggest process improvements that improve team efficiency.
• Budget & Vendor Ownership: Manage project budgets and negotiate pricing and contractual terms for freelancers and production vendors.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees