Creative Hospitality
About The Position
Galileo is a team-based medical practice working to improve the quality and affordability of health care for all. Operating across 50 states, Galileo offers high-touch, data-driven, multi-specialty, longitudinal care to diverse and complex patients—on the phone, in the home, and everywhere in between. Regional and national health plans, employers, and Fortune 500 organizations trust Galileo as the leading solution to improve population health. Founded by Dr. Tom X. Lee, the healthcare pioneer behind One Medical and Epocrates, Galileo is a team of leading innovators from healthcare, technology, and human-centered design. Our mission is to apply that talent and scientific thinking to transform society by solving our largest, toughest healthcare problems, while at the same time bringing patient and provider closer. Are you a hospitality professional yearning for a meaningful role that offers a better schedule and a chance to make a real impact? At Galileo, we're transforming healthcare, and we invite you to bring your exceptional customer service skills to our mission. At Galileo, we believe healthcare is more than appointments and prescriptions—it's about creating personalized experiences that empower people on their health journey. We're looking for individuals who are passionate about making others feel cared for and are eager to be part of a team that's changing the face of healthcare.
Requirements
- You're driven by a genuine desire to help people and believe in providing personalized solutions.
- Navigating complex systems energizes you, and you're excited to assist others in this journey.
- You thrive in a fast-paced environment, delivering high-quality support consistently.
- Your communication skills are top-notch, and you pay meticulous attention to detail.
- You're excited to spend some time in our office collaborating with your team.
- You may not have a healthcare background, but you're eager to learn and contribute.
Nice To Haves
- Being bilingual in English and Spanish is a plus!
Responsibilities
- Provide Personalized Support: Understand each person you assist, recognize their unique circumstances, and offer exceptional service that goes beyond expectations.
- Facilitate Connections: Guide individuals to the appropriate Galileo services and teams, including clinical and administrative support. This may involve tasks like processing insurance authorizations and collecting medical records.
- Enhance Experiences: Build strong relationships, pay attention to the details, and continually seek ways to improve our processes and the experiences of those we serve.
Benefits
- Health Coverage: Medical, Dental, and Vision insurance
- Financial Wellness: Flexible Spending Account, Health Savings Account, and 401K with employer match
- Security: Company-paid Short-Term Disability, Long-Term Disability, AD&D, and Life Insurance
- Family Support: Up to 12 weeks of paid parental leave
- Paid Time Off: Generous PTO to support your work-life balance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
