Creative Director

Qualia•San Francisco, CA

7d•$180,000 - $200,000•Remote

About The Position

At Qualia, we've built the leading B2B real estate technology that transforms the home buying and selling experience into a simple, secure, and enjoyable process. Our SMB and Enterprise products bring together users from across the real estate ecosystem---homebuyers and sellers, lenders, title and escrow agents, and real estate agents---onto a single shared digital closing platform, providing greater clarity and transparency to real estate transactions. Today, through our business customers across the country, millions of consumers use Qualia to close on homes every year. WHAT YOU'LL WORK ON We’re looking for a Creative Director who brings strong creative problem-solving skills and a sharp design sensibility to every project. This role is both a leadership and a hands-on role, scaling up or down as the work demands. This position requires business acumen, strategic brand thinking, team leadership and mentorship, as well as project and resource management. If you're passionate about delivering design and scalable brand solutions that are visually compelling and strategically effective, we’d love to hear from you.

Requirements

Minimum 10 years working in a creative agency or comparable in-house agency, or creative organization, including at least 3 years in a leadership role
Portfolio of case studies showcasing how you've led teams to deliver high-craft experiences from inception through launch
Experience working on a range of projects including but not limited to branding and guidelines, scalable and extensible design systems, responsive web pages, physical activations and/or environmental graphic design.
Familiarity with digital marketing best practices or proficiency using various marketing technologies, and proficiency in quickly iterating in design for customer testing
Familiarity with user experience principles
Ability to design according to business and technical requirements
Strong track record of building high-performing teams and coaching designers toward growth and leadership
Experience managing collaborations with external agency partners
Able to visualize and articulate a clear design rational to cross-functional partners
Excellent written and verbal communicator, confident in managing high-stakes conversations with leadership
Operational mindset with experience improving team processes and decision-making workflows
Experience working with or influencing brand strategy or business objectives
Comfort with ambiguity and changes in direction
Comfortable working in fast-paced, startup environments
Detail oriented and organized
Stays up-to-date with industry trends, emerging technologies, and best practices in design

Responsibilities

Own overall team performance and health, including resource allocation, project prioritization, and fostering a culture of high-quality design
Coach and mentor designers on both soft and hard skills, supporting their development and career growth
Cultivate a team culture rooted in craftsmanship, user-centered design, and continuous improvement
Actively practice and champion customer-centric thinking across the company
Promote alignment and build trust by clearly communicating design decisions and working collaboratively with cross-functional teams.
Help evolve and uphold our design operating principles, and continuously improve process, execution, and visual excellence
Be a contributor to the team’s strategic direction
Raise the craft bar across Illustration, motion, typography, brand systems, and campaign work
Drive creative direction for major launches, campaigns, and key brand moments
Translate complex product thinking into clear, emotional, and human brand expression across web, product surfaces, campaigns, and marketing content
Roll up your sleeves and design when needed