Creative Director

Conga•Boston, MA

17h•Hybrid

About The Position

A career that’s the whole package! At Conga, we’ve built a community where our colleagues can thrive. Here you’ll find opportunities to innovate and support growth through individual and team development, all within an environment where every voice is heard. Conga accelerates the customer’s journey to becoming a more connected and intelligent business. The Conga Advantage Platform is recognized worldwide for enhancing this journey, bringing together Configure, Price, Quote, Contract Lifecycle Management, and Document Automation capabilities on a single open platform. It integrates seamlessly with any ERP, CRM, and Cloud. Powered by a unified data model and purpose-built AI, Conga helps companies achieve a unique advantage—one built on seamless connection, actionable intelligence, and scalable growth. Our approach is grounded in the Conga Way, a framework that reflects our values and drives everything from hiring to decision-making, as well as key programs including recognition. Created with direct input from our colleagues, the Conga Way forms the foundation of our vibrant culture. A career that’s the whole package! At Conga, we’ve built a community where our colleagues can thrive. Here you’ll find opportunities to innovate and support growth through individual and team development, all within an environment where every voice is heard. Conga accelerates the customer’s journey to becoming a more connected and intelligent business. The Conga Advantage Platform is recognized worldwide for enhancing this journey, bringing together Configure, Price, Quote, Contract Lifecycle Management, and Document Automation capabilities on a single open platform. It integrates seamlessly with any ERP, CRM, and Cloud. Powered by a unified data model and purpose-built AI, Conga helps companies achieve a unique advantage—one built on seamless connection, actionable intelligence, and scalable growth. Our approach is grounded in the Conga Way, a framework that reflects our values and drives everything from hiring to decision-making, as well as key programs including recognition. Created with direct input from our colleagues, the Conga Way forms the foundation of our vibrant culture. A career that’s the whole package! At Conga, we’ve built a community where our colleagues can thrive. Here you’ll find opportunities to innovate and support growth through individual and team development, all within an environment where every voice is heard. Conga accelerates the customer’s journey to becoming a more connected and intelligent business. The Conga Advantage Platform is recognized worldwide for enhancing this journey, bringing together Configure, Price, Quote, Contract Lifecycle Management, and Document Automation capabilities on a single open platform. It integrates seamlessly with any ERP, CRM, and Cloud. Powered by a unified data model and purpose-built AI, Conga helps companies achieve a unique advantage one built on seamless connection, actionable intelligence, and scalable growth. Our approach is grounded in the Conga Way, a framework that reflects our values and drives everything from hiring to decision-making, as well as key programs including recognition. Created with direct input from our colleagues, the Conga Way forms the foundation of our vibrant culture. As Conga’s Creative Director, you will lead the creative vision for Conga as we enter our next phase of growth. This role is responsible for bringing our brand identity to life through compelling, modern visual storytelling across all channels. You will oversee visual strategy and execution for advertising, long-form content, video, motion, multimedia, and high-impact presentations, while leading and developing a high-performing, multidisciplinary creative team. Success in this role requires exceptional creative taste, strong leadership, desire to implement AI tools in creative processes, and the ability to translate brand and business strategy into powerful ideas that scale across a global organization. This is a defining role for Conga’s brand. You’ll shape how Conga is experienced and remembered as we scale. You’ll establish creative standards, AI-driven processes, and build the systems and team needed to support growth while maintaining creative excellence. This is a high visibility role with significant influence on brand perception, demand generation, and long-term brand equity.

Requirements

10+ years of creative experience, with 5+ years leading creative teams or functions.
Bachelor’s degree in Design, Visual Communication, Marketing, or related field; equivalent experience considered.
Strong background in brand, advertising, and visual storytelling across digital, video, multimedia, and presentation formats.
Deep experience with video and motion.
Proven ability to manage and inspire creative teams while elevating craft and output.
Excellent communication, presentation, and stakeholder-influencing skills.
Experience operating in fast-growing, evolving environments where scaling creative is essential.

Nice To Haves

B2B SaaS or technology brand experience.
Experience and energy around using AI for creative teams.
Experience building or evolving a brand during a growth or transformation phase.
Background in integrated campaigns spanning paid, owned, and earned media.
Strong understanding of emerging formats and use of AI for creative processes and creative technologies.
Experience establishing creative operations, systems, and standards at scale.
Experience elevating executive presentations, sales decks, and keynote storytelling as strategic brand and revenue-driving tools.

Responsibilities

Creative Vision & Brand Leadership. Own and evolve Conga’s visual identity and creative expression; translate brand strategy into clear, compelling creative direction; ensure consistency and quality across all touch points and channels.
Campaigns & Storytelling. Lead creative development for brand campaigns, product launches, executive presentations, and paid advertising; oversee long-form visual storytelling including customer stories and brand films; champion, video, motion, multimedia, and presentation design as core storytelling tools for internal and external audiences.
Team Leadership & Development. Manage, mentor, and grow our creative team; establish clear creative processes, workflows, and standards; foster a culture of collaboration, feedback, and creative excellence.
Cross-Functional Collaboration. Partner closely with Marketing, Product, Sales, and Executive Leadership to align creative with business objectives; present creative concepts and rationale to senior stakeholders; translate complex ideas into simple, engaging visual narratives across channels, including high-stakes presentations.
AI Adoption & Acceleration. Use AI as a creative accelerator by exploring new tools and approaches to scale creative and unlock fresh visual storytelling, while maintaining a strong point of view and unmistakable brand voice.
Scaling Creative for Growth. Build scalable creative systems, templates, and guidelines that support speed and consistency across digital, video, and presentation design (e.g., PowerPoint/keynote decks and sales narratives); identify new formats, platforms, and technologies to keep Conga’s creative fresh and relevant; balance innovation with brand integrity.
Related Experience. You will have deep expertise in presentation design and visual storytelling for executive, sales, and customer-facing audiences, including PowerPoint; ability to translate complex ideas into clear, persuasive narratives at scale.