CPS Local Perm Admin Asst I

TX-HHSC-DSHS-DFPS • Humble, TX

1d • Onsite

About The Position

The Texas Department of Family and Protective Services (DFPS) works to build on strengths of families and communities to keep children and vulnerable adults safe, so they thrive. We do this through investigations, services, and referrals.

What You Get Beyond Your Paycheck
When you join the State of Texas, your monthly paycheck is just one part of your real income. Our benefits provide extra value that many private employers simply don’t match—often adding hundreds of dollars each month to what you take home or save.

The position provides administrative support to unit supervisor and staff.
The position interacts routinely with Texas Department of Family and Protective Services staff and the general public.

Requirements

• Knowledge of computers.
• Skill in using Microsoft Word, Excel, Outlook, or Windows environment.
• Skill in creating and maintaining various spreadsheets.
• Skill in working in an office supporting several staff members.
• Ability to effectively handle multiple assignments in a dynamic environment.
• Graduation from high school or equivalent
• One year full-time administrative support, general office, clerical, secretarial or Texas Department of Family and Protective Services experience.

Nice To Haves

• Thirty semester hours from an accredited college or university may be substituted on a year-for-year basis for the required experience
• Experience using Microsoft software.
• Experience working in an office supporting several staff members.

Responsibilities

• Performs data entry into IMPACT and other electronic programs and systems.
• Answers and screens telephone inquiries; takes and routes messages and records intake information for referral to caseworkers.
• Prepares and maintains statistical reports, leave and personnel records, case control systems, case records and related files for the unit. Functions as the unit timekeeper and will process purchase orders as directed.
• Types correspondence, forms narratives, travel vouchers, meeting notes, performance evaluations, and other documents to support work of the unit and files related documents.
• Provides program and agency information and/or makes referrals to other community resources.
• Monitors and processes LPS referrals received in a Universal and I See You Mailboxes daily.
• Monitors and processes transportation and visitation requests received in a Universal and I See You Mailbox daily.
• Works collaboratively with Administrative Assistances, Human Services Technicians, Caseworkers, Management and staff.
• Greets visitors, responds to general questions, and directs callers to proper location.
• Performs other duties as assigned and required to maintain unit operations.
• Promotes and demonstrates appropriate respect for cultural diversity among coworkers and all work-related contacts.
• Attends work regularly in accordance with agency leave policy.

Benefits

• 100% paid health insurance for you, and 50% paid for eligible family members—saving you hundreds every month in out-of-pocket medical costs
• Retirement plans with lifetime monthly payments after five years of state service, plus options to save even more with 401(k) and 457 plans
• Paid vacation, holidays, and sick leave so you can recharge and take care of life outside work (that’s time off you’re actually paid for)
• Optional dental, vision, and life insurance—at rates much lower than most private plans
• Flexible spending accounts for added tax savings on health and dependent care
• Employee discounts on things like gym memberships, electronics, and entertainment

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1-10 employees