Back Office - CPHW-I / Medical Assistant-I

Unicare Community Health Center Inc, RecruiterLos Angeles, CA
26d

About The Position

At Unicare, we strive to provide high quality health care to the community we serve. Our goal is to provide easily accessible, comprehensive, and affordable health care to every family member, while reducing visits to emergency rooms and urgent care facilities. Our mission is to be a community health care organization that treats everyone with dignity and, respect and cultural sensitivity to help create an environment in which all can prosper. Job Summary The Comprehensive Prenatal Health Worker I (CPHW I) provides support services, ongoing orientations, assessments, care plan development, appropriate nutrition, health education and psychosocial interventions and referral when needed, to UCHC’s prenatal patients.

Requirements

  • High school diploma or GED required.
  • Medical Assistant (MA) certificate required.
  • Current Basic Life Support.
  • Zero (0) to two (2) years of experience in a community health center setting.
  • Requires a comprehensive knowledge of prenatal care in outpatient settings.
  • Bilingual in English/Spanish required.

Nice To Haves

  • Certification as a community health worker preferred.

Responsibilities

  • Conducts face-to face interviews with all prenatal patients, screens patients for presumptive eligibility (PE) and issuing of PE card if eligible; Issues the 2nd good thru extension for patients.
  • Identify opportunities and facilitate efforts to expand service or increase patient access into programs.
  • Assures client charts are documented whenever telephone & face-to-face contact is made.
  • Codes all super bills accordingly to type of visit and signs all chart entries using legal signature and title.
  • Provides ongoing orientation, assessments, classes and makes the appropriate referrals when needed to our prenatal patients.
  • Prepares all Intake packets English/Spanish and makes sure all appointments have been given to patient accordingly. i.e., Intake, Initial, Medi-Cal, etc.
  • Assist patients in completing Medi-Cal forms (application) and follow-up on no show/missed appointments.
  • Orders all prenatal forms as needed and fax weekly PE enrollment Summary Forms to the state.
  • Fax weekly schedules to Medi-Cal worker and advocate for patients with the Medi-Cal worker.
  • Case management of the prenatal program, which includes reviewing all prenatal charts after each clinic visit with the provider, as well as reviewing each chart the day before the visit with the provider. This is to assure that all procedures, tests, etc. that the provider has ordered have been done and lab results have been received on a timely manner.
  • Attends recommended job-related trainings provided by the CPSP County program.
  • As directed by the Associate Medical Director/Director of Women's Health, performs other related and/or necessary tasks to achieve organizational and programmatic goals and objectives.
  • Adhere to dress code, appearance is neat and clean.
  • Maintain patient confidentiality at all times.
  • Report to work on time and as scheduled.
  • Maintain regulatory requirements, including all state, federal and local regulations.
  • Represent the organization in a positive and professional manner at all times.
  • Comply with all organizational policies and standards regarding ethical business practices.
  • Communicate the mission, ethics and goals of the organization.
  • Participate in performance improvement and continuous quality improvement activities.
  • Must have reliable transportation.
  • Maintain current knowledge of policies and procedures as they relate to safe work practices.
  • Follow all safety procedures and report unsafe conditions.
  • Follow all infection control procedures including blood-borne pathogen protocols
  • Ability to work with a diverse population.
  • Willing to work flexible hours, including evening and/or weekends.
  • Must be self-directed and work productively with minimal supervision.
  • Good communication skills are necessary.
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