CPG Customer Replenishment Analyst (Contractor)

Peet's Coffee • Emeryville, CA

1d • Remote

About The Position

Join our dynamic team as a Customer Replenishment Analyst (Contractor) where you will serve as the key liaison between our supply chain operations and CPG customers, ensuring optimal product availability and inventory levels. You’ll drive collaborative planning, forecasting, and replenishment (CPFR) strategies to enhance service levels, reduce out-of-stocks, and improve supply chain efficiency. This is a full-time, contract position. Duration: Feb–Jun 30th, 2026 (with potential to extend) Location: Remote Hourly: $48/hr. What You’ll Do (A Day in the Life): Lead cross functional meetings and teams to align demand forecasts and inventory strategies between the company and customers. Monitor and analyze customer inventory levels, sales trends, and order patterns to proactively manage replenishment. Collaborate with internal teams (Sales, Demand Planning, Logistics) to ensure accurate and timely product delivery. Identify and resolve supply chain issues, including out-of-stocks, overstocks, and delivery delays. Utilize data analytics tools to generate actionable insights and improve replenishment performance. Prepare and present performance reports, KPIs, and recommendations to internal stakeholders and customers. Key Responsibilities: Develop and maintain strong relationships with key strategic customers to understand their replenishment needs and business cycles. Serve as the in house expert with a deep understanding of the customer promotional plans and run rates across segments – understanding the customer business as much as the customer. Drive continuous improvement initiatives to enhance customer satisfaction and operational efficiency. What You Bring (Qualifications): Bachelor’s degree in Supply Chain Management, Business, or related field. 5+ years of experience in customer supply chain or replenishment roles within the CPG industry. Strong understanding of retail supply chain dynamics and inventory management principles. Proficiency in ERP systems, forecasting tools, and Excel. Excellent communication, negotiation, and relationship-building skills. Analytical mindset with a focus on data-driven decision-making. Ability to thrive in a fast-paced, cross-functional environment. Preferred Skills (Nice to Have): Experience with retailer-specific replenishment platforms (e.g., Retail Link). Familiarity with retailer compliance requirements, such as OTIF, case-fill rates, and deduction management. Familiarity with ERP tools (Microsoft D365 preferred), Power BI, Zendesk, SPS Commerce, and Smartsheet. Advanced Microsoft Excel skills, including VLOOKUP, pivot tables, and retail math. Tech savvy, or willingness to learn. This description outlines the role’s essential functions but may evolve with business needs. Additional Information At Peet’s, we believe in creating an inclusive workplace where everyone feels welcome. We are proud to be an Equal Opportunity Employer. We welcome qualified applicants of all backgrounds and do not discriminate based on race, color, creed, religion, gender, age, marital status, national origin, sexual orientation, gender identity, citizenship status, disability, genetic information, uniform service, veteran status, or any other category protected under federal, state, or local laws. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local ordinances. Peet’s is also committed to providing reasonable accommodation to job applicants with disabilities throughout the hiring process. If you need assistance or accommodation, please contact [email protected]. Don’t have time to check out the opportunities we are brewing up for you? Connect with us and tell us what you are interested in. Our purpose is the pursuit of better. Better coffee, for people and the planet. Our goal is to become the chosen brand by coffee lovers, globally. It’s a hefty one, we know. It means having an unapologetic focus on high-quality coffee. It means earning our premium. And it means finding our voice with coffee lovers. Every day, our teams strive to deliver on our company's purpose better than they did the day before. Our values – Curiosity, Accountability, Mastery and Inclusion– guide us on this journey. We've learned that the secret to great coffee is the people who make it, and we apply the same care in selecting and preparing our teams as we do when crafting the perfect cup. Beyond Coffee, Peetniks are passionate supporters of our community and serving our local communities doesn’t stop at the counter. Peet's employees take pride in supporting the neighborhoods where they live and work, through holiday donation programs and supporting non-profits at home and globally. We believe that Coffee thrives where people do. We support the communities where our beans are grown, lending hands and knowledge to make life and coffee better. Peetniks are passionate and authentic, learners and doers, committed to the pursuit of better. This is your opportunity to craft a path that matters with us!

Requirements

• Bachelor’s degree in Supply Chain Management, Business, or related field.
• 5+ years of experience in customer supply chain or replenishment roles within the CPG industry.
• Strong understanding of retail supply chain dynamics and inventory management principles.
• Proficiency in ERP systems, forecasting tools, and Excel.
• Excellent communication, negotiation, and relationship-building skills.
• Analytical mindset with a focus on data-driven decision-making.
• Ability to thrive in a fast-paced, cross-functional environment.

Nice To Haves

• Experience with retailer-specific replenishment platforms (e.g., Retail Link).
• Familiarity with retailer compliance requirements, such as OTIF, case-fill rates, and deduction management.
• Familiarity with ERP tools (Microsoft D365 preferred), Power BI, Zendesk, SPS Commerce, and Smartsheet.
• Advanced Microsoft Excel skills, including VLOOKUP, pivot tables, and retail math.
• Tech savvy, or willingness to learn.

Responsibilities

• Lead cross functional meetings and teams to align demand forecasts and inventory strategies between the company and customers.
• Monitor and analyze customer inventory levels, sales trends, and order patterns to proactively manage replenishment.
• Collaborate with internal teams (Sales, Demand Planning, Logistics) to ensure accurate and timely product delivery.
• Identify and resolve supply chain issues, including out-of-stocks, overstocks, and delivery delays.
• Utilize data analytics tools to generate actionable insights and improve replenishment performance.
• Prepare and present performance reports, KPIs, and recommendations to internal stakeholders and customers.
• Develop and maintain strong relationships with key strategic customers to understand their replenishment needs and business cycles.
• Serve as the in house expert with a deep understanding of the customer promotional plans and run rates across segments – understanding the customer business as much as the customer.
• Drive continuous improvement initiatives to enhance customer satisfaction and operational efficiency.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level