Court Operations Manager I, Jury Division and Scheduling and Interpreter Division, Hennepin County

Minnesota Judicial Branch•Minneapolis, MN

6d•$40 - $62•Hybrid

About The Position

Hennepin County District Court invites qualified applicants for the Court Operations Manager I position, overseeing the daily operations of Jury, Scheduling, and Interpreter Services. In this role, you'll provide leadership and operational oversight for a team of 17 staff members, including 2 supervisors, 2 lead workers, 4 calendar clerks, 3 court operations associates, and 8 staff interpreters.

Requirements

High school diploma or equivalent
Three years of experience in a court/legal environment, or other fast-paced, high-volume, and technology-dependent environment
Two years of supervisory experience
Access to a reliable internet connection is required when working remotely
Considerable knowledge of effective supervisory and management techniques.
Skill to effectively communicate thoughts, ideas, and messages to diverse individuals in oral and written form. Exceptional communication skills, interpersonal skills, and emotional intelligence.
Skill in managing employee performance and in providing constructive, positive and corrective feedback.
Skill in project management.
Ability to manage multiple projects or work streams simultaneously and ensure that work is completed in a timely manner.
Ability to develop and maintain effective and collaborative working relationships with judicial officers, justice partners, colleagues, staff and the public.
Effective conflict resolution, critical thinking, and decision-making skills.
Ability to solve complex problems and make decisions efficiently and effectively.
Ability to navigate and lead others through change and ambiguity within a complex organization.
Ability to develop and implement organizational change initiatives.

Nice To Haves

Bachelor's Degree
General understanding of principles and practices of court proceedings, applicable statutes and rules and record management.
Experience supervising a team that provides support services to top leaders, professional staff, and/or elected officials.
Understanding on MNCIS functionality, calendaring, and report interpretation. Experience developing reporting systems and analyzing data.

Responsibilities

Provide direction and guidance to supervisors regarding prioritization of work and the hiring, training, and coaching of team members.
Foster a diverse and inclusive work environment that encourages collaboration and builds trust and respect.
Collaborate with judicial officers, justice agency partners, and other court divisions to build trust, increase efficiencies and ensure the fair and timely processing of court cases.
Interpret statutes, rules, and orders; develop, recommend, and oversee the implementation of new policies, business practices and procedures to comply with current statutes and regulations.
Monitor the use of resources, such as juror time and interpreter assignment; provide guidance to the bench regarding most effective use of jury, scheduling, and interpreter services.
Monitor key divisional performance measures; assess processes; coordinate with internal and external partners to improve or develop procedures and processes.
Oversee projects as they relate to new technology initiatives, workload management, change management or other division priorities.
Represent Fourth District Jury, Scheduling, and Interpreter services in interactions with other district courts and State Court Administration regarding the development of new procedures and processes or special projects.