Court Operations Associate

State of Oregon • Grants Pass, OR

1d • Onsite

About The Position

Oregon Judicial Department (OJD) serves the public, and the people we serve may be facing challenging life circumstances, high levels of stress, or confusion about their next steps. The work you will do in this role affects members of our community who come to the court to have their cases resolved. We need people who want to impact their communities, value OJD’s efforts to remove barriers to access justice services, and welcome interacting with the public. We are committed to building a diverse, inclusive team and encourage candidates of all backgrounds to apply. We consider relevant work experience, education, and any transferable skills and abilities that may meet our qualifications or the skills and attributes we need for this position. We welcome all candidates who are inspired by our work and mission.

The Josephine County Circuit Court in Grants Pass, Oregon, is hiring a Probate/Stalking/Civil Commitment Clerk (Court Operations Associate). In this role, you will process documents related to probate, protective proceedings, and stalking cases. You will review files for accuracy and completeness, perform data entry, and process judgments and orders. You will scan documents into the electronic case management system. You will prepare a variety of reports. You will assign cases to judges and schedule hearings. You will process payments and maintain a cash drawer. You will also accept Notice of Mental Illness documents, arrange for court appointed counsel and examiners as needed, coordinate civil commitment hearings, and prepare and route documents related to civil commitments and diversions. You will help customers at the service counter with civil cases such as landlord/tenant matters, name changes, stalking petitions, general and simple estate affidavits, and small claims filings. You will help attorneys, litigants, agencies, and the public by answering questions in person, over the telephone, and in writing. You will spend part of your time providing coverage for other court staff as needed. Assigned tasks may be changed to accommodate workload and organizational needs.

Requirements

• High school diploma or equivalent.
• At least three (3) or more years of responsible experience in a moderately complex office or business setting involving the processing of financial, administrative, or legal documents.
• OR Any combination of education and experience equivalent to three (3) years of experience that typically supports the knowledge, skills, and abilities for the position.
• Experience performing a variety of clerical or administrative support tasks with strict deadlines in a busy business or professional setting.
• Experience using a computer and different applications to accomplish a variety of tasks that involve data entry, looking up accounts or cases, scheduling events in electronic calendars, and updating information.
• Experience providing customer service to a variety of individuals in challenging circumstances.
• Experience explaining processes, procedures, or policies on behalf of an employer.
• Experience reviewing documents for accuracy and completeness.

Responsibilities

• Process documents related to probate, protective proceedings, and stalking cases.
• Review files for accuracy and completeness.
• Perform data entry.
• Process judgments and orders.
• Scan documents into the electronic case management system.
• Prepare a variety of reports.
• Assign cases to judges and schedule hearings.
• Process payments and maintain a cash drawer.
• Accept Notice of Mental Illness documents, arrange for court appointed counsel and examiners as needed, coordinate civil commitment hearings, and prepare and route documents related to civil commitments and diversions.
• Help customers at the service counter with civil cases such as landlord/tenant matters, name changes, stalking petitions, general and simple estate affidavits, and small claims filings.
• Help attorneys, litigants, agencies, and the public by answering questions in person, over the telephone, and in writing.
• Provide coverage for other court staff as needed.
• Assigned tasks may be changed to accommodate workload and organizational needs.

Benefits

• We pay 95% to 99% of medical insurance premiums for full-time employees, including mental health coverage.
• 10 paid holidays, 2 floating holidays, 3 personal business days, separate sick and vacation paid leaves (prorated for part-time employees), and other employee benefits such as optional insurances and flexible spending plans.
• OJD will pay you a 5% allowance for bilingual skills (includes ASL) if you can pass a skills test and are assigned to use those skills on the job.
• You are potentially eligible for a 5% annual increase.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED