Court Operations Associate - Steele County

Minnesota Judicial Branch•Owatonna, MN

16h•Onsite

About The Position

The Third Judicial District is seeking a Court Operations Associate to join the Steele County Court Administration team in Owatonna, MN. The Court Operations Associate position is a fast paced, highly detail orientated position with a variety of responsibilities such as performing advanced clerical work, extensive work in the courtroom including live case updating while court is in session, providing exceptional customer service, and ensuring compliance with applicable court rules, policies, and standards. This position will work directly with the public, judges and justice partners. Duties require the application of independent judgment and the interpretation of established laws, policies, procedures, regulations based on training and knowledge gained through experience on the job. This AFSCME represented position is classified as a Court Operations Associate and located in the Steele County Courthouse, E. Main Street, Owatonna, MN 55060. Standard business hours are Monday - Friday, 8:00 am - 4:30 pm.

Requirements

High school diploma or equivalent
One (1) year of relevant job experience or greater, which may include but is not limited to customer service, administrative work, office, and clerical work
Ability to learn rules of court, state statutes, case processing, policies, and procedures of the area of court assigned
Knowledge of basic math
Skill in navigating difficult situations and resolving conflict in a respectful and courteous manner
Ability to effectively support court users who have limited experience with the judicial system
Ability to provide exceptional customer service while working under pressure in a high volume, fast-paced environment
Skill in the operation of a personal computer, including electronic case management system and related applications and equipment
Ability to handle sensitive and confidential information appropriately and in compliance with all applicable court rules, policies, and statutes
Ability to communicate effectively, both orally and in writing
Well organized, detail oriented, and analytical

Nice To Haves

Certificate or degree in a related field
Considerable knowledge of court procedures, policies, and records management
Experience working with the court's electronic case processing system

Responsibilities

Performs criminal courtroom clerking; prepares case files for court; checks people in, hosts Zoom for remote calendars as needed, swears in witnesses; live updates court files and completes other criminal case processing as needed.
Enters manually or on computer system, required permanent record information, update case information, and generate legal documents as decisions are made by the court during proceedings; ensures that electronic messages containing custody, warrant and sentencing information are passing to partner agencies in a timely and accurate manner.
Independently performs clerical court work relating to criminal case processing and other case types for Rice, Steele, and Waseca County Court Administration.
Schedules court hearings and sends notices to parties/attorneys.
Reviews legal documents for completeness, adequacy, accuracy and compliance with rules and statues; determines processing required and takes necessary action in accordance with applicable court rules and business practices or refers highly complex or unusual matters to a Lead Worker or Supervisor.
Communicates courteously and effectively with court stakeholders by responding to requests for information, answering questions on court policies and procedures, and assisting with the processing of applications and documents.
Performs customer service work quickly and courteously, in accordance with data privacy regulations and the most current rules/policies; access information on appropriate computer system(s) to respond to questions/inquiries regarding court procedures and case status.
May perform financial activities including calculating costs and amounts due; receipting fines, fees, and bail via counter and mail payments; balancing tills and preparing and making bank deposits.
Administrative duties as assigned.