Court Operations Associate, Chisago County, Family/ Juvenile Division

Minnesota Judicial Branch•Center City, MN

4h•Onsite

About The Position

The Tenth Judicial District is seeking a full-time Court Operations Associate to join the Chisago County Court Administration team in Center City, MN. This position involves delivering exceptional service to court customers, judges, and other court-related employees by processing family, juvenile, and child protection case types. We are seeking individuals with a keen eye for detail, excellent communication skills, and the ability to thrive in a high-performance environment. As a Court Operations Associate, you will have the opportunity to work independently and in teams, using your judgment and available resources to handle a variety of administrative tasks. Join us in this impactful role and be part of a dynamic team dedicated to delivering outstanding service in the legal system.

Requirements

High school diploma or equivalent
One (1) year of relevant job experience or greater, which may include but is not limited to customer service, administrative work, office, and clerical work
Ability to learn rules of court, state statutes, case processing, policies, and procedures of the area of court assigned
Skill in navigating difficult situations and resolving conflict in a respectful and courteous manner
Knowledge of basic math
Ability to communicate effectively, both orally and in writing
Ability to provide exceptional customer service while working under pressure in a high volume, fast-paced environment
Skill in the operation of a personal computer, including electronic case management system and related applications and equipment
Ability to establish and maintain effective working relationships with others within and outside of the Judicial Branch
Ability to effectively support court users who have limited experience with the judicial system
Ability to handle sensitive and confidential matters and files appropriately and in compliance with all applicable court rules, policies, and statutes
Well organized, detail oriented, and analytical

Nice To Haves

Proficient in Microsoft office Suite, with the ability to learn other job-related software
Certificate or degree in a related field
Basic knowledge of court procedures, policies, and records management
Experience with electronic document applications, workflow queues and web-based video and audio platforms

Responsibilities

Perform the full range of court operations work that may involve responsibility for a specific area of court case processing
Perform a variety of advanced clerical functions and multiple case types
Provide assistance to attorneys, parties, judges, and the public by responding to a variety of questions in-person, over the phone, by mail, and/or electronically
Perform courtroom support for all case types by working with judges, court reporters, and other justice partners, calling cases, updating cases in the case management system, and handling documents in the courtroom
Review, enter, record, and update case information using an electronic case processing system and related applications and equipment
Schedule and maintain court calendars
Issues receipts for payment of court fees, fines, bail, and restitution; receives, reviews, processes, and/or pays amounts due for witness fees, transcripts, psychological examiners, court appointed attorneys, and interpreters
May perform the duties of an Electronic Recording Equipment Operator (EREO) including setting up and testing recording equipment and recording and monitoring court proceedings
Attends and participates in division/team meetings and trainings; maintains knowledge of court policies, process, and procedures