Court Operations Associate (Records Management Clerk)

State of Oregon

1d • Onsite

About The Position

Oregon Judicial Department (OJD) serves the public, and the people we serve may be facing challenging life circumstances, high levels of stress, or confusion about their next steps. The work you will do in this role directly affects the people in our community who come to the court to have their cases resolved. We need staff who want to have direct impact in their communities, value OJD's efforts to remove barriers to access justice services and enjoy a high level of customer service and interaction with the public. We are committed to building a diverse, inclusive team and encourage applications from candidates of all backgrounds to apply. We consider relevant work and past lived experience and education, plus any transferable skills and abilities that may meet our qualifications or the skills and attributes we need for this position.

The Clackamas County Circuit Court is hiring a Records Management Clerk (Court Operations Associate). In this role… You will image, file, maintain the integrity of and purge legal documents in accordance with written procedure. You will verify image quality, determine the status and placement of the record and perform records research and data entry. You will retrieve and return files to the court’s off-site records facility for administrative operational units, court staff, attorneys, county agencies and the public. As part of the position, you will provide information regarding pending and closed cases, policies, or procedures of the Records Unit and the court. You will also explain Oregon Judicial Department (OJD) and local court policy and procedures regarding case types to other employees and customers. Assisting the public with computer terminals and providing information contained on the internal case management system will also be part of your duties. Assigned tasks may be changed to accommodate workload and organizational needs. We welcome all candidates who are inspired by our work and mission.

Requirements

• High school diploma or equivalent
• At least three (3) or more years of responsible experience in a moderately complex office or business setting involving the processing of financial, administrative, or legal documents OR Any combination of education and experience equivalent to three (3) years of experience that typically supports the knowledge, skills, and abilities for the position.
• Experience providing customer service to a variety of individuals in challenging circumstances.
• Experience performing a variety of clerical or administrative tasks in a business or professional environment.
• Experience maintaining accuracy and meeting deadlines despite frequent interruption or distracting surroundings.
• Experience explaining processes, procedures, or policies to a wide audience.
• Experience reviewing documents for completeness and accuracy.
• Experience identifying and safeguarding confidential information and materials.
• Experience using a variety of software programs to access and input information and complete various tasks.

Responsibilities

• Image, file, maintain the integrity of and purge legal documents in accordance with written procedure.
• Verify image quality, determine the status and placement of the record and perform records research and data entry.
• Retrieve and return files to the court’s off-site records facility for administrative operational units, court staff, attorneys, county agencies and the public.
• Provide information regarding pending and closed cases, policies, or procedures of the Records Unit and the court.
• Explain Oregon Judicial Department (OJD) and local court policy and procedures regarding case types to other employees and customers.
• Assist the public with computer terminals and providing information contained on the internal case management system.

Benefits

• We pay 95% to 99% of medical insurance premiums for full-time employees [OR up to 99% of medical insurance premiums for part-time employees], including mental health coverage.
• 10 paid holidays, 2 floating holidays, 3 personal business days, separate sick and vacation paid leaves (prorated for part-time employees), and other employee benefits such as optional insurances and flexible spending plans.
• OJD will pay you a 5% allowance for bilingual skills (includes ASL) if you can pass a skills test and are assigned to use those skills on the job!
• You are potentially eligible for a 5% annual increase.
• OJD is an eligible employer for the Public Service Loan Forgiveness program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED