Court Clerk I

City of Liberal•Liberal, KS

4d•Onsite

About The Position

The Court Clerk provides a variety of entry-level clerical support in the Municipal Court, responsible for receiving incoming mail, answering the telephone, entering complaint information into a data base, court records and/or legal case files, creating new case files, and answering questions from the public in person, by mail, or by telephone. After training in Municipal Court procedures, employees are expected to provide appropriate assistance for most requests. The most difficult problems are referred to a Municipal Court Clerk II or Municipal Court Director. Municipal Court Clerks I may work in one of several sections of the Municipal Court. Work is reviewed or monitored frequently until familiarization with court or prosecutor activity is achieved and work under the general supervision of a Municipal Court Director.

Requirements

Knowledge of: Modern office practices and equipment.
English and business arithmetic.
Exceptional customer service etiquette
Ability to: Understand and follow instructions.
Learn assigned clerical tasks primarily through oral instruction and observation. This learning takes place mainly in an on-the-job training setting.
Work cooperatively with other employees, defendants, attorneys, victims, and the public, often under stressful circumstances.
Communicate with defendants, attorneys, victims, co-workers, and the public in a tactful and courteous manner, in face-to-face one-to-one settings or using a telephone.
Operate a variety of standard office equipment requiring continuous or repetitive arm-hand movements such as a typewriter and calculator.
Operate a computer terminal or other keyboard device to enter information into a database.
Work safely without presenting a direct threat to self or others.
Make arithmetical calculations with speed and accuracy.
Position requires the use of City vehicles on City business. Individuals must be physically capable of operating the vehicles safely, possess a valid driver's license and maintain an acceptable driving record. Use of a personal vehicle for City business will be prohibited if the employee does not have personal insurance coverage.
This position is subject to the City of Liberals Drug and Alcohol Testing Policy which includes one or more of the following: pre-employment testing, post-accident testing, reasonable suspicion testing, and follow-up testing.
Ability to successfully pass a background check and any other pre-employment screenings.
One year of clerical or public contact experience.
A High School Diploma or Associate Degree preferred.
Other combinations of experience and education that meet the minimum requirements may be substituted.

Responsibilities

Answers questions from the public regarding the status of cases, complaints, or warrants.
Obtains information on complaints and warrants and enters information relative to warrants, court schedules, and fine payments to update a database.
Locates and retrieves complaints, warrants, and appropriate files to provide information to the public and other City staff.
Processes paperwork in accordance with established procedures.
Sorts, separates, arranges, files, or distributes court or legal documents as prescribed by Court procedures.
Enters appropriate information on complaints, motions, subpoenas, and in court records and legal case files.
Directs and/or escorts the public to courtrooms and other court supported activities.
Refers individuals to other jurisdictions or offices.
Prepares and mails form letters providing court dates, fine amounts, and general court information.
Types complaints, motions, subpoenas, and letters.
Creates new case files and docket entry sheets.
Reviews files, documents, and other printed materials for completeness and accuracy.
Requests various court, police, and Department of Motor Vehicle reports.
Corrects errors and adds missing information to files or documents by computer or manual methods.
Demonstrates continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively and jointly to provide quality customer service.
Accept payments of fees, bonds, and fines, returns appropriate change, and issues receipts to citizens.
File court or legal documents as prescribed by Court procedures.
Prepare Court action sheets and folders for new tickets.
Hand delivers written documents to courthouse.
Maintain records of restraining orders and convey their status to communications.
Prepare warrants and subpoenas.
Other duties as assigned.