Court Clerk I (Data Management)

City of Atlanta•Atlanta, GA

14d

About The Position

The purpose of this position is to accurately enter data for the Municipal Court of Atlanta. The Municipal Court handles hundreds of thousands of cases each year. These cases are entered directly into the Court’s case management system. Incumbents in this position are responsible for entering case information located on the citation or ticket into the case management system. The individual will work as part of a team which interacts with various other court departments and judges. Duties include but are not limited to: efficiently and accurately entering case information into the database; ability to type proficiently with little to no errors; transfer data from a physical format to an electronic format and vice versa; sort and organize paperwork; prepare documents for service and/ or mailing; conduct research and retrieve files and other legal documents; and identifying and executing opportunities to improve the data entry process.

Requirements

Knowledge of courts and the basic operation of the criminal justice system.
Has general knowledge of the procedures and clerical duties as they pertain to the operation of a court.
Able to compile, organize, prepare and maintain an assortment of records, reports and information in an effective manner and according to court operations and regulations.
Has good knowledge of the terminology used within the court system.
Comprehends and applies regulations and procedures of the department.
Proven experience as a data entry clerk and fast typing skills.
Excellent knowledge of word processing tools and spreadsheets (MS Office Word, Excel, etc.).
Working knowledge of office equipment and computer hardware and peripheral devices.
Basic understanding of databases.
Utilizes and understands computer applications and techniques as necessary in the completion of daily assignments.
Great attention to detail.
Capable of handling and successfully completing multiple, sometimes conflicting, tasks.
Solution-focused and demonstrates the ability to identify and solve standard problems and refer more complex issues to appropriate staff and managers.
Researches and problem-solves using basic internal and external network resources (documentation and internet).
Uses independent judgment in routine and non-routine situations.
Has the mathematical ability to handle required calculations.
Ability to plan, organize and prioritize daily assignments and work activities.
Works under a minimum degree of stress related to duties that require constant attention to detail and tight deadlines.
Has sufficient mobility in order to stand and/or navigate around a building for up to 8 hours per day.
Communicates in a confident and energetic manner.
Able to communicate effectively with judges, supervisors, staff, the general public and other groups involved in activities associated with court operations and law enforcement.
Good command of English both oral and written and customer service skills, including phone etiquette skills.
Works with all types of personalities demonstrating a calm, patient and hospitable demeanor on a daily basis.
Displays an approachable disposition.
Ability to establish and maintain constructive working relationships with coworkers as well as representatives of other departments and agencies.

Responsibilities

Entering case information and updating the case management system as necessary.
Transfer data from paper formats into computer files or database systems and vice versa using keyboards, data recorders or optical scanners.
Typing in data provided directly from managers and/ or customers;
Verify data by comparing it to source documents and update existing data.
Retrieve data from the database or electronic files as requested.
Perform regular backups to ensure data preservation.
Sort and organize paperwork after entering data to ensure it is not lost.
Maintaining information files and processing paperwork as necessary.
Reviewing physical/ digital paperwork for accuracy and completeness.
Prepare documents for service, mailing directly to individuals where appropriate.
Corresponding with the general public and governmental agencies via phone, fax, e-mail as needed.
Reviewing and distributing mailings related to court cases as well as general mail for the court.
Answering inquiries from the general public and governmental agencies regarding court procedures, court appearances and case resolution.
Resolving general and complex customer service issues requiring research using various records and resources.
Acting as liaison on behalf of visitors with other governmental entities as needed.