Court Administration Assistant

J.B. Hunt Transport Services, Inc.•Mesa, AZ

1d•$20 - $31•Onsite

About The Position

The Court Administration Assistant provides administrative support in a high-volume work environment that requires the ability to multi-task, use strong organizational and communication skills to provide exemplary service, both internally and externally, ensuring that the needs of the Court are met effectively. The Superior Court of the Judicial Branch of Arizona in Maricopa County is dedicated to providing a safe, fair and impartial forum for resolving disputes, enhancing access to our services, and providing innovative, evidenced-based practices that improve the safety of our community and ensure the public’s trust and confidence in the Judicial Branch. The Superior Court in Maricopa County, one of the largest, most innovative and progressive trial courts in the nation, seeks innovative individuals to join our team who will embrace our vision of excellence and the principles inherent in the Rule of Law...every person, every day, every time. We fulfill these principles through a culture that values fairness, respect, integrity, innovation, and safety.

Requirements

High school diploma or GED
Two (2) years of general clerical or administrative experience
Post-secondary education may substitute for the experience requirement on a year-for-year basis
Applicants must have or obtain a valid Arizona Driver License and reliable vehicle by time of hire
Knowledge of principles and processes for providing customer service including customer needs assessment, meeting quality standards for services and evaluation of customer satisfaction
Skill in the use of computer applications including spreadsheets, databases, and word processing software
Skill in written and verbal communication with others to convey information effectively
Skill in providing exemplary customer service
Skill in the preparation of statistical reports
Ability to learn policies, procedures, and guidelines established by the Court
Ability to respond courteously to concerns of the public, attorneys, and employees
Ability to use effective time management skills to handle multiple tasks at one time
Ability to excel in a high volume and time-sensitive work environment
Ability to establish and maintain effective working relationships with others
Ability to understand and accurately brief oral and written instructions
Ability to make sound decisions in accordance with regulations, policies, and procedures
Ability to work as a member of a team with minimal supervision

Nice To Haves

Bilingual in Spanish/English

Responsibilities

Provides administrative support to the Family Department, which includes scheduling administrative conferences and court hearings based on petitions, minute entries, and other legal documents
Delivers excellent customer service while answering a high volume of questions from internal and external customers by phone, email, and in person
Performs a variety of case management functions, including reviewing case status reports and researching cases
Assist internal and external customers with complex questions regarding a variety of departmental processes and procedures
Trains new and existing staff on Department policies, procedures, and processes.
Performs general clerical duties including but not limited to photocopying, scanning faxing, mailing, and data entry
Perform other duties and special projects as assigned

Benefits

Generous paid time off
Paid sick leave
10 paid holidays
Affordable medical insurance
Affordable dental insurance
Affordable vision insurance
Coverage by one of several State-sponsored retirement pension plans
Employee assistance program
Wellness incentives
Option of life insurance
Option of disability
Option of a group legal plan
Option of pet insurance
Eligibility for Public Service Loan Forgiveness (PSLF) Program for full-time Judicial Branch employees