Course Scheduling & Curriculum Coordinator

University of North Florida Alumni Association•Jacksonville, FL

23h•$40,000

About The Position

The Course Scheduling & Curriculum Coordinator supports the planning, development, and maintenance of the academic for‑credit course schedule with a strong emphasis on maximizing and efficiently utilizing academic resources. The position ensures that course scheduling adheres to established business rules and data‑entry standards and contributes to the refinement of these standards when improvements are needed. In addition to scheduling responsibilities, the coordinator helps oversee and manage the university course catalog and student curriculum records, ensuring accuracy, consistency, and compliance across all systems.

Requirements

Master's or Bachelor's degree and 2+ years of relevant experience, or an equivalent combination of education and experience pursuant to Fla. Stat. 112.219.
Demonstrated exceptional attention to detail and strong technological proficiency, with a solid understanding of course scheduling practices and curricular requirements.
Ability to analyze, interpret, and synthesize data to support sound, independent decision‑making.
Advanced capability to review, interpret, and audit academic records with accuracy and consistency.
Proven ability to adapt quickly and effectively in response to evolving policies, procedures, and institutional priorities.
Strong organizational skills with the ability to prioritize multiple responsibilities, manage deadlines, and work both independently and collaboratively.
Demonstrated commitment to high‑quality customer service, fostering positive and professional interactions with faculty, staff, and students.
Effective written and verbal communication skills, including the ability to present information clearly and professionally.
Proficiency with Microsoft Office applications (Outlook, Word, Excel, etc.) and other Windows‑based systems; comfort learning new tools and technologies.

Responsibilities

Independently administers course and section build processes in the student information system, interpreting and applying academic scheduling policies and business rules to complex scheduling scenarios.
Evaluates schedule data for compliance, resolves discrepancies within delegated authority, and recommends corrective actions or rule refinements to maintain institutional standards.
Serves as a subject matter expert for faculty, staff, and campus partners by interpreting academic policy and curricular requirements, advising on scheduling and curriculum options, and identifying impacts to the catalog, degree audit, and downstream systems. Escalates policy exceptions through established governance channels.
Partners with Information Technology Services diagnose root causes, define business requirements, and evaluate system impacts to scheduling, catalog, and curriculum workflows. Leads functional testing, validates outcomes against business rules, and recommends enhancements that improve data integrity and user experience.
Develops and analyzes academic scheduling and curriculum reports to identify trends, capacity constraints, and compliance risks. Interprets findings and recommends operational adjustments to optimize instructional resources and support data‑informed decision‑making.
Coordinates the end‑to‑end course catalog update cycle by translating APC actions into accurate system updates and ensuring compliance with applicable state, accreditation, and institutional requirements. Reviews submissions for completeness and policy alignment, resolves discrepancies, and documents decisions and rationale for audit readiness.
Maintains and validates course attributes, prerequisites, descriptions, outcomes, and related catalog elements across systems by interpreting approved curriculum actions and policy requirements. Conducts quality assurance reviews, reconciles discrepancies, and initiates corrective actions to ensure consistency and data integrity.
Coordinates and executes complex student curriculum record updates by interpreting policy and governance outcomes. Determines appropriate coding and structures within established guidelines and assesses downstream impacts (registration, degree audit, billing, reporting). Resolves issues and escalates exceptions as appropriate.
Develops and maintains standard operating procedures, job aids, and training resources. Standardizes workflows, communicates process changes to stakeholders, and supports knowledge transfer to ensure continuity, quality, and compliance.
Provides functional support for term setup, registration, and end‑of‑term processing by validating configuration against policy and business rules. Identifies and resolves issues impacting student progression and recommends process improvements to enhance service delivery.
Maintains and applies expert knowledge of student record privacy and compliance requirements (including FERPA). Exercises discretion and independent judgment in record handling and data access, advises stakeholders on compliant practices, and identifies and mitigates compliance risk.
Works closely with other members of the Registrar’s team, lending assistance with routine and project work.
Provides support in the execution of Commencement ceremonies and other Student Success events.
Performs other duties as assigned in support of student success priorities.
Contributes to systems testing and implementation(s) relative to job responsibilities.