Course Scheduling Analyst

Virginia Commonwealth University • Richmond, VA

3d • $38,000 • Hybrid

About The Position

The Course Scheduling Analyst supports institutional operations through accurate
course scheduling and effective classroom space utilization for student
registration.  The role is responsible for building and maintaining course files
in the university’s student information system, including reviewing and entering
curriculum committee approved courses and course schedules submitted by the
academic units each semester.  The analyst is also responsible for assigning
classroom space for courses and academic events, ensuring that rooms are
appropriately allocated based on course requirements.  This role ensures
alignment between academic offerings, space resources and student needs while
contributing to student enrollment, retention and graduation goals.

Requirements

• High school degree or GED.
• Ability to work in a detail oriented and deadline based environment.
• Ability to use PC systems, data entry systems and Microsoft Office Products and/or Google Workspace Suite.
• Demonstrated experience working in and fostering an environment of respect, professionalism and civility with a population of faculty, staff, and students from various backgrounds and experiences, or a commitment to do so as a staff member at VCU.

Nice To Haves

• Bachelor’s degree is preferred.
• Experience working with a student information system such as Banner INB and/or EMS, CIM, and CLSS.
• Experience working in higher education.

Responsibilities

• Maintain and manage the institutional course scheduling database, processing course additions, changes, and cancellations with accuracy and timeliness.
• Review historical scheduling data to inform and support strategic scheduling decisions.
• Ensure course availability aligns with student demand and departmental priorities.
• Support institutional goals related to enrollment management, retention, and graduation through precise scheduling practices.
• Support the ongoing changes and management of the CourseLeaf Section Scheduler (CLSS).
• Provide training, step-by-step guidance, and troubleshooting assistance to departments and system users to ensure departmental scheduler proficiency in CLSS.
• Identify common user challenges and recommend solutions to improve system efficiency and adoption.
• Foster user confidence through clear communication, patience, and proactive support.
• Retrieves data from Banner as needed and disseminates course-related information upon request.
• Oversee effective classroom and space utilization to optimize institutional resources.
• Coordinate with academic departments and stakeholders to ensure appropriate room assignments based on course needs.
• Balance competing space priorities while maintaining accuracy and fairness.
• Keeps track of all curriculum changes in order to ensure that only accurate course information is stored in the course file and appears in the schedule of classes to be measured by the amount of invalid course information appearing in the schedule.
• Researches problems with course information and communicates the correct procedures for entering data into the course file to all relevant parties.
• Assigns approved pre-requisites to courses in the course file and to sections in the schedule of classes as directed by the curriculum committees and academic units.
• Makes updates as approved by the curriculum committees.
• Consults with the academic units and the Office of the University Registrar (OUR) management on requests for unapproved updates.
• Verifies that data is entered correctly and makes corrections in Banner in a timely manner as not to cause registration errors.
• Perform an in-person audit of each centrally scheduled room on an annual basis.
• Count all furniture and equipment, including desks, tables, chairs, whiteboards, and podiums.
• Note any required facilities maintenance, such as trash in the room, dirty whiteboards, damaged furniture, burnt light bulbs, missing furniture, or floor/tile issues.
• Notify Senior Assistant Registrar of all audit findings.
• Assists in other areas of OUR as needed.

Benefits

• All full-time university staff are eligible for VCU’s robust benefits [https://hr.vcu.edu/benefits/] package that includes comprehensive health benefits, paid annual and holiday leave, generous tuition benefits, retirement planning and savings options, tax-deferred annuity and cash match programs, employee discounts, well-being resources, abundant opportunities for career development and advancement, and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED