Course Content Accessibility Manager

Swarthmore College • Swarthmore, PA

45d • $62,000 - $85,000 • Hybrid

About The Position

Swarthmore College is a highly selective liberal arts college located in the suburbs of Philadelphia, whose mission combines academic rigor with social responsibility. Swarthmore has a strong institutional commitment to inclusive excellence and nondiscrimination in its educational program and employment practices and encourages candidates who will further advance the goal of fostering a diverse and inclusive community. As one of the nation's finest institutions of higher learning, Swarthmore College is global in outlook and draws students from around the nation and world. The 425‐acre campus is a designated arboretum, complete with gardens, rolling lawns, a creek, wooded hills, and hiking trails in the Crum Woods. Who We Are: Information Technology Services (ITS) works in partnership with the campus community to provide leadership and assistance in information technology matters to achieve their goals and objectives. We are a highly service-oriented organization that provides robust, reliable, adaptable, and innovative technological resources through which the College community is empowered to accomplish the College's mission and strategic plan. The opportunity: The Course Content Accessibility Manager plays a pivotal role in advancing Swarthmore College's commitment to equitable and inclusive education by ensuring that all students have equal access to high-quality learning materials. Under the general direction of the Director of Academic Technology, the Course Content Accessibility Manager is a strategic leader responsible for overseeing and optimizing the accessibility of digital course materials. This position is responsible for managing the end-to-end remediation process and vendor partnerships, while also driving innovation and process improvements in the accessibility of digital course content. The incumbent works closely with the Digital Accessibility Program Manager and collaborates with faculty, staff, and students to ensure compliance with digital accessibility standards and foster a culture of inclusivity, serving as a key resource and strategic advisor on digital accessibility. This is a 35 hour per week position that requires ability to be on campus.

Requirements

• Strong organizational, project management, and problem-solving skills with the ability to balance and prioritize multiple tasks.
• Experience mentoring student workers or staff, including scheduling, procedure documentation, and training.
• Excellent communication and collaboration skills, with the interest and ability to effectively teach others and work effectively with diverse stakeholders.
• Bachelor's degree with two to five years of relevant job-related experience or an equivalent combination of education and/or experience.
• Broad familiarity with technology and a desire and ability to explore new technologies to solve problems.
• Ability to work collaboratively as well as independently.
• Demonstrated ability to select, manage, and evaluate vendors and external partnerships.
• Proficiency with Google Workspace, Microsoft Office, and academic learning management systems.

Nice To Haves

• Experience managing complex accessibility workflows, including remediation of various content types.
• Knowledge of digital accessibility standards (e.g., WCAG, ADA, Section 508) and assistive technologies (e.g., Kurzweil, Read & Write,NVDA, VoiceOver, JAWS).
• Experience applying Instructional Design (ID) and/or Universal Design for Learning (UDL) best practices to creating accessible instructional resources, developing training programs, and consulting with faculty on accessible materials.
• Experience managing and fixing digital accessibility issues in complex content, such as STEM documents, or familiarity with technical languages like LaTeX, HTML, EPUB, and metadata standards.
• Competency with a broad range of assistive technology tools (e.g., Kurzweil, Read & Write, VoiceOver, JAWS, NVDA), experience teaching others how to use these tools, and knowledge of new AT evaluation/implementation.
• Experience developing and implementing accessibility initiatives at an institutional level.
• Experience with library systems, digital repositories, or open educational resources.

Responsibilities

• Oversee the comprehensive remediation of digital course materials to ensure accessibility for students with diverse needs.
• Develop and implement innovative workflows, processes, and accountability plans to improve the efficiency, effectiveness, and quality of digital content remediation and overall digital accessibility efforts.
• Serve as a key campus resource on digital accessibility standards-including WCAG, ADA, and Section 508-and emerging best practices.
• Analyze remediation processes and costs, providing recommendations for continuous improvement and efficiency gains.
• Select, manage, and optimize vendor relationships, including contract implementation, and quality evaluation, to ensure cost-effective and high-quality remediation services.
• Consult with Student Disability Services, faculty, and other stakeholders in support of the creation of accessible course materials.
• Collaborate with stakeholders to help develop solutions to proactively enhance accessibility of course materials and reduce the need for individual accommodations.
• Partner with colleagues across departments and committees to contribute to the institutional accessibility strategy.
• Conduct quality assurance reviews of remediated materials, including manual testing using assistive technologies such as NVDA, VoiceOver, and JAWS.
• Develop and deliver training and process documentation for faculty, staff, and students on creating and maintaining accessible course content using tools we already support (e.g., Microsoft Office, Google Workspace).
• Research, evaluate, and implement new and emerging assistive technologies and tools that support best practices in digital accessibility.
• Participate in institutional committees and cross-departmental initiatives related to diversity, equity, inclusion, and accessibility (DEIA).

Benefits

• We offer benefit plans starting at zero cost!
• Upon benefit eligibility, the College contributes 10% of an employee's salary to their retirement account.
• Employees are 100% vested in their accounts on the date participation begins.
• Tuition Grant Program
• Tuition Reimbursement Program
• Paid Time Off (Staff)
• Holiday Schedule

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Ambulatory Health Care Services
• Number of Employees: 501-1,000 employees