Courier - Estates at Acqualina

Reimagined Parking • Sunny Isles Beach, FL

10h • $15 • Onsite

About The Position

Position: Courier (Deliver items to guest rooms)
Location: Estates at Acqualina
Pay: $15/hour
Schedule: Shifts will vary
Flexible availability is required including weekends

The Courier ensures items get to the designated drop point quickly and in good condition, while delivering a service that exceeds our customer/client’s expectations. The Courier is responsible for responding quickly to customers’ requests and providing caring interactions with all guests at their assigned location. The Courier works closely with fellow team members, Operations Manager, and/or Shift Supervisor to ensure that quality and safety standards are met at all times as well as adhering to state and local laws.

Requirements

• Must be at least 18 years of age.
• Valid driver's license required.
• Exceptional customer service and communication skills.
• Ability to communicate effectively with clients and guests.

Responsibilities

• Efficiently manage the pick-up and delivery of items within designated client locations, ensuring a high standard of service and client care.
• Maintain and service daily transportation routes to ensure satisfactory performance.
• Monitor assigned routes and optimize the efficiency of service requests.
• Demonstrate thorough knowledge of all delivery routes.
• Ensure timely and accurate pick-up and delivery of items.
• Address and resolve transportation-related issues promptly and professionally.
• Maintain the care and functionality of equipment and supplies.
• Ensure compliance with all licensure and documentation requirements.
• Provide exceptional customer service, assisting both internal and external clients, and directing them to appropriate resources when necessary.
• Interact professionally with clients, visitors, and colleagues, maintaining a courteous and service-oriented demeanor.
• Communicate effectively, utilizing positive body language and tone in all interactions.
• Foster constructive relationships with coworkers and location staff.
• Address concerns and suggestions in a professional manner, focusing on solutions and improvements.
• Demonstrate self-initiative and the ability to work independently.
• Maintain a clean and organized work environment.
• Uphold confidentiality of patient and employee information, adhering to professional ethics and regulatory standards.
• Comply with all organizational policies and procedures.
• Attend mandatory training and participate in educational programs to enhance professional skills and safety knowledge.

Benefits

• Generous Paid Time Off: Enjoy 10 days of paid time off, plus 8 paid holidays, so you can rest and recharge.
• Comprehensive Health Plans: Access top-notch Medical, Dental, and Vision coverage for you and your family.
• Life and Disability Insurance: Company paid basic life and Short-Term Disability to secure your future with essential protection for you and additional options for your loved ones.
• 401(k) Plan: Benefit from a generous employer match with immediate vesting to help you save for retirement.
• Employee Assistance Program: Access behavioral Health Care to assist with personal needs for you and your family members.
• Parental and Caregiver Leave: Enjoy time off to support your growing family or care for loved ones.
• 401(k) Plan: Benefit from a generous employer match with immediate vesting to help you save for retirement.
• Sick Time Off: Prioritize your health and well-being with paid sick leave based on state laws and regulations.
• Employee Assistance Program: Access behavioral Health Care to assist with personal needs for you and your family members.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed