Coupa Administrator

Dental Care Alliance • Sarasota, FL

2d

About The Position

The Coupa Administrator leverages deep Coupa platform expertise to design, configure, and optimize Procure-to-Pay (P2P) processes that are efficient, user-friendly, and compliant. This role drives cross-functional collaboration, release and test management, supplier enablement, and KPI reporting to ensure operational excellence and high user adoption across Dental Care Alliance.

Requirements

• Bachelor’s degree or equivalent combination of education and experience.
• 5+ years of relevant system experience, including 3+ years with procurement or payables systems.
• Strong understanding of internal controls and procurement and financial compliance.
• Hands-on experience administering Coupa Procure-to-Pay.
• Ability to collaborate cross-functionally and communicate effectively.

Nice To Haves

• Coupa Certified professional.
• Experience creating training documentation and video-based learning.
• Advanced reporting and KPI dashboard experience.

Responsibilities

• Design, configure, and optimize Coupa workflows to support evolving business requirements.
• Maintain organizational hierarchy, approval chains, and role-based access within Coupa.
• Serve as first point of contact for Coupa-related issues, providing timely and effective resolution.
• Review Coupa release notes, perform impact analysis, and manage system upgrades.
• Develop and execute UAT, regression testing, and defect validation plans.
• Partner with Procurement, Accounts Payable, Accounting, and IT on integrations and enhancements.
• Coordinate integrations with Microsoft Dynamics Great Plains and other interfacing systems.
• Create and deliver training materials and conduct user and supplier training sessions.
• Enable suppliers via Coupa Supplier Portal (CSP) and cXML.
• Maintain and govern catalogs, pricing, and terms to support sourcing agreements.
• Support Accounts Payable processes including Invoice Inbox, Invoice Smash, and Relish.
• Track and report key P2P KPIs and provide actionable insights.
• Integrate newly affiliated locations into Coupa and ensure policy compliance.
• Maintain documentation, user stories, and Coupa process roadmaps.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 501-1,000 employees