Counter (2416)

Tex Tubbs Taco Palace • Madison, WI

8d • $20 - $27 • Onsite

About The Position

The primary role of a Counter employee is to efficiently take customer orders, process payments, and handle orders both in the restaurant and through various online ordering platforms. Additionally, this position involves greeting and seating guests, as well as assisting with the packaging, labeling, and preparation of to-go and carryout orders.

Requirements

• Ability to interact with customers and colleagues in a friendly and welcoming manner to provide exceptional customer service.
• Ability to stand for extended periods and work at a fast pace, particularly during busy shifts.
• Dedication to effective teamwork, collaborating harmoniously with colleagues to ensure efficient service.
• Maintain a positive outlook and contribute to a positive work environment.

Responsibilities

• Greet guests warmly and create a positive first impression
• Seat guests efficiently and manage guest flow during busy periods
• Take customer orders accurately at the counter and over the phone
• Enter and manage orders through the POS system
• Process payments, including cash, credit/debit cards, and digital payments
• Handle orders from third-party online ordering and delivery platforms
• Coordinate with kitchen staff to ensure timely and accurate order fulfillment
• Package to-go and delivery orders neatly and correctly
• Maintain a clean, organized, and stocked counter and front-of-house area
• Answer guest questions regarding menu items, ingredients, and promotions
• Resolve minor guest concerns professionally and escalate when needed
• Follow all food safety, cash-handling, and company policies

Benefits

• Medical, Dental, Vision, and Disability Insurance with Employer Contribution
• 401(k) Retirement Plan with Employer Match
• Paid Time Off
• Wellness Benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed