Counter Service
About The Position
We are so much more than a Parts Store and we are looking for even more great talent to join our NAPA family! As a NAPA Automotive Parts Specialist, you don’t have to be able to tear a motor down and rebuild it (however, if you can, that’s awesome), however it is preferred to have a background and knowledge of automotive parts. A NAPA Automotive Parts Specialist is a great opportunity whether you are looking to spend your career with us as a Parts Specialist, want to work day or night or you just want to get your foot in the door with us to explore other careers at some point – We welcome you!
Requirements
- Genuinely enjoy helping our fleet customers with their parts and service needs
- Have gained your parts experience by working in the automotive industry or have gained experience tinkering with/repairing cars & trucks
- Want to gain or grow your parts experience by working on a team with other NAPA parts professionals
- Want to join a team where you can learn and grow your career – the opportunities are endless!
- Valid Driver’s License
- Previous experience in a parts store or automotive industry or at least a willingness to learn all things auto parts
- High School Diploma or GED.
- Technical or Trade school courses or degree
- Excellent verbal and written communication skills
- Great listening skills and empathy for customer
- Ability to work on or around an airport environment in a shop environment
Nice To Haves
- Background and/or passion for automotive industry, heavy equipment, farm industry, diesel, marine, or dealership
- Experience in airport ground support equipment
- Knowledge of cataloging, sourcing, AND/OR inventory management systems, a plus
- Entirely customer-centric (external/internal)
- ASE Certifications
Responsibilities
- Provide and source parts for specialized equipment for our fleet customers
- Use your parts knowledge to assist other NAPA team members and answer questions for customers
- Provide outstanding customer service and interact with management and technicians
- Bring customer focus and high energy to our fast-paced environment.
- Ask appropriate questions to ensure correct parts are researched and sourced.
- Inform customers on parts availability.
Benefits
- Competitive Pay
- Medical
- Dental
- Vision
- 401K w/match
- paid holidays
- vacation
- NAPA discount
- tuition reimbursement
- A Culture of promotion from within, using your creativity, finding solutions/fixes, and where no 2 days or career paths are the same!
- Great training, and ongoing development with support from multiple leaders/your team
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
