Counter Sales / Warehouse Associate – Franklin, Ohio

Park Supply Company•Franklin, OH

63d•Onsite

About The Position

HIRING IMMEDIATELY! Keep Things Moving - At the Counter and in the Warehouse! Be part of a dedicated team! Join our team as a Counter Sales Associate with Warehouse Support and be part of a workplace that values reliability, teamwork, and great customer service. In this role, your primary focus will be assisting customers at the sales counter with product selection, order entry, and service support - while also providing backup support in the warehouse to help keep operations running smoothly. If you enjoy building customer relationships, solving product needs, and being part of a dependable team, we want to hear from you! Counter Sales / Warehouse Associate - Franklin,Ohio We are seeking a proven contributor to join our branch operations as a Counter Sales Associate with Warehouse Support The ideal candidate is an energetic team player who will take ownership of warehouse organization, product picking, and order accuracy, while also assisting customers at the counter with product selection, order entry, and service support. This role requires strong attention to detail, reliability, and a customer-first mindset. While the primary focus is warehouse and counter sales responsibilities, flexibility to support occasional local deliveries may be required. As a representative of Wiseway Supply, you will provide excellent customer service by ensuring the right products, in the right quantities, are delivered or provided promptly. Knowledge of residential, construction, and commercial plumbing and electrical products is a plus. Why Work for Us? At Wiseway Supply, you're more than an employee - you're part of a team that values hard work, integrity, and growth. We offer: A supportive work culture Opportunities to learn about our business and advance your career Competitive pay and benefits The satisfaction of helping our customers get the right products to keep their projects moving Come join a company where your contributions make a difference every day!

Requirements

Be at least 18 years of age
High School Diploma or GED required
Customer service and sales experience
Strong attention to detail, organizational skills, and a customer-first attitude.
Work in a warehouse setting; some outdoor exposure during the workday; temperature is not controlled
Required to stand and walk for extended periods.
Must be able to regularly lift and/or move objects up to 70 pounds
Must be able to push/pull pallet jack or cart weighing up to 350 lbs.
Able to perform repetitive motions of bending, squatting, stooping, and standing; including the motion of placing and removing the product from shelves, stabilizing on the mode of delivery, or carrying by hand.
Ability to perform light driving/delivery duties via company truck; perform repeated motions of bending, squatting, stooping, and standing; including motion of getting in and out of the truck from the driver seat, removing the product from the truck, stabilizing on the mode of delivery via two-wheel dolly or carrying by hand.
Forklift certification or experience (on-the-job certification will be provided)
All selected candidates are required to undergo pre-employment screenings, including background check and drug screen

Nice To Haves

Prior experience in counter sales, customer service, or warehouse operations
Electrical background preferred
Knowledge of electrical and lighting products is a plus.
Familiarity with warehouse management systems (WMS) or handheld scanners is beneficial
Knowledge of electrical and lighting products is a plus.

Responsibilities

Serve as the first point of contact for customers at the sales counter, providing knowledgeable assistance with electrical and related products.
Process orders accurately and efficiently in the system.
Ensure counter and warehouse (if applicable) areas remain neat, clean, organized, and stocked; all products are stocked in designated locations
Ensure order picking accuracy measures 100% by double-checking all orders.
Ensure items are promptly and accurately selected within established company processes and procedures
Maintain a thorough understanding of the company's offerings and stay updated on industry trends to effectively address customer inquiries.
Support warehouse operations with order picking, staging, and inventory control as needed.
Ensure order picking accuracy measures 100% by double-checking all orders.
Notify the order creator of any inventory or delivery delays or problems.
Ensure all products are stocked in designated locations
Assist with occasional local deliveries when required.
Perform all assigned duties safely and efficiently adhering to all company policies and procedures.
Perform other duties as required or requested by management.