Counter Sales/Warehouse Associate Farmington
About The Position
Counter Sales - Warehouse Reports To: Branch Manager Work Hours: Full Time FLSA Status: Non-Exempt Branch: Farmington, CT 06032 Position Purpose: To fill customer orders while maintaining the highest level of internal and external customer service and maintaining company safety standards. Essential Functions: Actively seek opportunities to help customers. Locate and obtain ordered products for customers. Assist in the handling of defective parts and warranty information. Process approved credits for customers when products are returned. Keep pricing lists and structures confidential. Address questions about product, pricing and availability. Make sure all product catalogs are up-to-date and that expired ones are discarded. Accurately and safely move products of varying weights according to customer needs. Provide exceptional customer service at all times. Answer telephone calls professionally and pleasantly. Accurately input and fill customer orders. Accurately read and identify numbers for accurate order filling and receiving of material. Assist warehouse personnel when necessary. Maintain a clean and professional work environment. Safely operate a forklift, pallet jack, etc. Remain up-to-date on all safety practices and standards. Perform other responsibilities as directed.
Requirements
- Counter sales experience preferred.
- Familiarity with industrys rules and regulations.
- Result driven and customer focused.
- High school diploma or GED preferred.
Responsibilities
- Actively seek opportunities to help customers.
- Locate and obtain ordered products for customers.
- Assist in the handling of defective parts and warranty information.
- Process approved credits for customers when products are returned.
- Keep pricing lists and structures confidential.
- Address questions about product, pricing and availability.
- Make sure all product catalogs are up-to-date and that expired ones are discarded.
- Accurately and safely move products of varying weights according to customer needs.
- Provide exceptional customer service at all times.
- Answer telephone calls professionally and pleasantly.
- Accurately input and fill customer orders.
- Accurately read and identify numbers for accurate order filling and receiving of material.
- Assist warehouse personnel when necessary.
- Maintain a clean and professional work environment.
- Safely operate a forklift, pallet jack, etc.
- Remain up-to-date on all safety practices and standards.
- Perform other responsibilities as directed.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
251-500 employees
