Under close supervision, the Counter Sales Representative provides quality customer service and support at a key location in the retail and service business segment. JOB DUTIES Supports location sales by providing first class customer service to local market. Assists in servicing customers face-to-face through familiarity and knowledge of products. Troubleshoots customer problems and provides creative solutions. Identifies and builds customer assemblies. Ensures knowledge of use of all equipment. Works closely with the Solutions Center Manager and outside sales group to develop and grow the business. Assists team in overall maintenance of the location. Participates in making sure all safety guidelines are followed. Maintains key relationships with customers. Ensures customer service and value-add is a focal point of every interaction. Performs other duties as assigned. EDUCATION & EXPERIENCE Typically requires a high school diploma or GED and zero (0) to three (3) years of related experience or an equivalent combination. KNOWLEDGE, SKILLS, ABILITIES Positive attitude. Willingness to learn and be hands on. Capable of using hand tools and shop equipment. Ability to work in a fast paced environment. Meet deadlines and manage time effectively. Experience with Microsoft Office. Comfortable in a consultative transaction atmosphere. Knowledge of different hoses and thread configurations. Basic mechanical/technical inclination. Basic industrial sales experience. Basic hydraulic knowledge
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Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
101-250 employees