Counter Sales Representative
About The Position
Summary: The Counter Sales Representative is a resource for immediate service and product knowledge for our customers. Provides excellent customer service by assisting customers promptly and courteously with their purchases and efficient processing of their orders. Works closely with the branch team to assist in receiving, shipping, and stocking. What You'll Do: Provide excellent customer service by assisting customers promptly and courteously with their purchases and processing of their orders or returns Assist in driving electrical distribution sales for our counter business and developing new and existing customer relationships Assist with daily restocking, showroom maintenance, and keeping showroom and counter clean and organized Assist with warehouse functions as needed, including receiving, shipping, stocking, and deliveries Stay informed and educated on product knowledge Assist inside sales as needed Inform manager of any potentially hazard or elevated situation pertaining to safety or the satisfaction of a customer Perform other duties as assigned
Requirements
- High School or GED - Required
- Electrical product knowledge and experience, including lighting, switchgear, controls, and electrical commodities preferred
- Demonstrated knowledge and experience of electrical distribution or other electrical sales environments preferred
- Familiarity with automated order entry systems & PCs running Windows-based software preferred
- Strong negotiation and interpersonal skills, including the ability to communicate on all levels within internal and external groups
- Strong written and verbal communication skills
- Good team player
- Strong organizational skills
- Ability to work efficiently and meet tight deadlines
- Ability to type on a computer keyboard
- Great attitude
- Desire to improve electrical product knowledge
Nice To Haves
- Electrical product knowledge and experience, including lighting, switchgear, controls, and electrical commodities preferred
- Demonstrated knowledge and experience of electrical distribution or other electrical sales environments preferred
- Familiarity with automated order entry systems & PCs running Windows-based software preferred
Responsibilities
- Provide excellent customer service by assisting customers promptly and courteously with their purchases and processing of their orders or returns
- Assist in driving electrical distribution sales for our counter business and developing new and existing customer relationships
- Assist with daily restocking, showroom maintenance, and keeping showroom and counter clean and organized
- Assist with warehouse functions as needed, including receiving, shipping, stocking, and deliveries
- Stay informed and educated on product knowledge
- Assist inside sales as needed
- Inform manager of any potentially hazard or elevated situation pertaining to safety or the satisfaction of a customer
- Perform other duties as assigned
Benefits
- Medical, Dental, and Vision Insurance
- Life Insurance
- Short-Term and Long-Term Disability Insurance
- 401K with Employer Match
- Paid vacation and sick time
- Paid company holidays plus flexible personal days per year
- Tuition Reimbursement
- Health & Wellness Programs
- Flexible Spending Accounts
- HSA Accounts
- Commuter Transit Benefits
- Additional Optional Insurance such as Pet Insurance, Legal Assistance, Critical Illness, Home and Auto Insurance to name a few.
- Employee Discount Programs
- Professional Training & Development Programs
- Career Advancement Opportunities – We like to promote from within
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
501-1,000 employees
