Counter Sales Representative

FERGUSONChantilly, VA
Onsite

About The Position

Since 1953, Ferguson has been a source of quality supplies for a variety of industries, including Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. As a Fortune 500 company, Ferguson aims to make customers' complex projects simple, successful, and sustainable by proactively solving problems, adapting, and growing. Ferguson has approximately 36,000 associates across 1,700 locations and is part of Ferguson plc, listed on the New York and London Stock Exchanges. The company is seeking a Counter Sales Representative to provide advice to customers, process orders, operate cash registers, prepare and stage orders for customer pick up, maintain store appearance and merchandising standards, ensure merchandise is restocked, and maintain a safe working environment.

Requirements

  • General computer skills, including knowledge of Microsoft Office applications required
  • Ability to lift, load, and deliver merchandise
  • General math skills to allow for cash accounting
  • An ability to learn is a must have!
  • Excellent decision making and communication skills
  • Pre-employment drug and background screening required

Nice To Haves

  • Customer service experience in a customer-facing role preferred
  • Basic knowledge of plumbing and/or HVAC products is preferred
  • Forklift/order picker experience is a plus
  • Bilingual in Spanish is a plus

Responsibilities

  • Provides advice to customers regarding the best products to fit their needs
  • Processing orders via order management system
  • Operate cash registers and follow established cash handling procedures
  • Prepare and stage orders for customer pick up
  • Maintain store appearance and merchandising standards as advised
  • Ensure that merchandise is restocked and placed in their respective areas
  • Maintain a safe working environment including PPE (Personal Protective Equipment)
  • Must adhere to all safety regulations, including the correct usage of personal protective equipment (PPE). This includes wearing a safety harness with a maximum weight capacity of 400 lbs

Benefits

  • Competitive compensation
  • Hourly bonus potential
  • Benefits (Medical, Dental, Vision, Disability, Life Insurance, Wellness Programs, etc.)
  • 401(K) Retirement Savings Plan with company match
  • Paid time off (vacation, sick, personal, holiday, and parental leave)
  • Employee Assistance Programs
  • Associate discounts
  • Community involvement opportunities
  • Opportunities for growth and advancement both professionally and financially
  • Mental health coverage
  • Gender affirming and family building benefits
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