Counter Sales Representative
About The Position
Since 1953, Ferguson has been a source of quality supplies for a variety of industries, including Commercial/Mechanical, Facilities Supply, Fire and Fabrication, HVAC, Industrial, Residential Trade, Residential Building and Remodel, Waterworks and Residential Digital Commerce. As a Fortune 500 company, Ferguson aims to make customers' complex projects simple, successful, and sustainable by proactively solving problems and continuously serving customers, communities, and associates. Ferguson has approximately 36,000 associates across 1,700 locations and is seeking a Counter Sales Representative to join their team.
Requirements
- At least 1 year of customer service experience
- General computer skills, including knowledge of Microsoft Office applications required
- Ability to lift, load, and deliver merchandise
- General math skills to allow for cash accounting
- An ability to learn is a must have!
- Excellent decision making and communication skills
- Pre-employment drug and background screening required
Nice To Haves
- 3 years customer service experience preferred
- Basic knowledge of products is preferred
Responsibilities
- Provides advice to customers regarding the best products to fit their needs
- Processing orders via order management system
- Operate cash registers and follow established cash handling procedures
- Prepare and stage orders for customer pick up
- Maintain store appearance and merchandising standards as advised
- Ensure that merchandise is restocked and placed in their respective areas
- Maintain a safe working environment including PPE (Personal Protective Equipment)
- Must adhere to all safety regulations, including the correct usage of personal protective equipment (PPE). This includes wearing a safety harness with a maximum weight capacity of 400 lbs
Benefits
- Competitive compensation
- Hourly bonus potential
- Benefits (Medical, Dental, Vision, Disability, Life Insurance, Wellness Programs, etc.)
- 401(K) Retirement Savings Plan with company match
- Paid time off (vacation, sick, personal, holiday, and parental leave)
- Employee Assistance Programs
- Associate discounts
- Community involvement opportunities
- Opportunities for growth and advancement both professionally and financially
- Mental health coverage
- Gender affirming and family building benefits
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
1-10 employees
