Counter Sales Associate

Bosch-HomeComfort•Columbia, MO

56d•Onsite

About The Position

We are seeking a friendly and customer-focused Counter Sales Associate to join our team in our Columbia branch. As a Counter Sales Associate, you will be the face of our company, providing exceptional service to our valued customers and ensuring a positive shopping experience.

Requirements

High school diploma or equivalent
Previous retail or customer service experience preferred
Excellent communication skills with the ability to engage customers effectively
Strong math skills for accurate transaction processing
Proficiency in operating Point of Sale (POS) systems
In-depth product knowledge or the ability to quickly learn about our product line
Demonstrated customer service skills with a friendly and supportive attitude
Ability to work in a fast-paced environment and multitask efficiently
Physical ability to stand for extended periods and lift up to 25 pounds
Basic computer skills and attention to detail
Team player with a collaborative mindset

Nice To Haves

5+ years in customer service.
HVAC knowledge a plus.
Forklift experience a plus (Will Train)

Responsibilities

Greet customers warmly and assist them with their inquiries and purchases
Operate the Point of Sale (POS) system to process transactions accurately and efficiently
Maintain a clean and organized sales counter area
Demonstrate in-depth product knowledge to help customers make informed decisions
Handle credit cards, and other payment methods with precision
Resolve customer concerns and complaints in a professional and empathetic manner
Restock merchandise and assist with inventory management
Collaborate with team members to maintain a positive shopping environment
Adhere to company policies and procedures to ensure smooth operations
Assist in warehouse when needed for shipping & receiving when volume is high.
Regular Attendance & Punctuality are vital to succeed.
Be willing to become forklift certified.