Counter Parts Sales Lead

FleetPride•San Antonio, TX

11d

About The Position

FleetPride is the largest after-market distributor of heavy-duty truck and trailer parts in the U.S. with some of the best and brightest people in the business! Partner with the best in the heavy-duty industry and apply today! Help determine and obtain heavy duty parts for customers as requested by phone or in person. Suggest sale of related parts for full service. Locate and obtain ordered part for customer from central warehouse or branch. Determine sales price for customers for each sale in accordance with company procedure. Handle warranty or defective parts for customers in accordance with company procedure. Write up approved charge sale in accordance with company procedure Special order parts on an emergency basis when necessary and appropriate. Process approved credits for customer when merchandise is returned. Maintain confidentiality of pricing lists and structures as required by company procedure. Answer customers’ questions about products, prices, availability, and product features. Provide customers with current product catalogs. Utilize non-selling, non-servicing time by studying catalogs, reviewing price sheets, bulletins, changes, additions, and deletions. Ensure that counter parts area is clean and in order. Ensure that display areas encourage sales. Close out all invoices at the end of the day and deposit earnings. Train new counter parts sales representatives on the proper procedures, selling methods and company policies. Follow-up to ensure results are achieved and provide ongoing training. EDUCATION & SKILLS FleetPride is the leader in the industry comprised of retail, service, distribution and wholesale divisions. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Headquartered in Irving, TX, FleetPride is the nation's largest distributor of heavy duty parts and service in the independent heavy duty aftermarket. FleetPride’s sophisticated network of 300+ locations, which includes 80+ service centers and 5 distribution centers means customers get the parts and services they need, when and where they need them. We also offer heavy duty expertise with some of the best and brightest people in the industry. FleetPride offers career opportunities for self-motivated professionals, now boasting 4,000+ experts, empowered and motivated to create tailored solutions and solve problems for each customer’s unique needs. Join the FleetPride team today.

Requirements

EDUCATION & SKILLS

Responsibilities

Determine and obtain heavy duty parts for customers as requested by phone or in person.
Suggest sale of related parts for full service.
Locate and obtain ordered part for customer from central warehouse or branch.
Determine sales price for customers for each sale in accordance with company procedure.
Handle warranty or defective parts for customers in accordance with company procedure.
Write up approved charge sale in accordance with company procedure
Special order parts on an emergency basis when necessary and appropriate.
Process approved credits for customer when merchandise is returned.
Maintain confidentiality of pricing lists and structures as required by company procedure.
Answer customers’ questions about products, prices, availability, and product features.
Provide customers with current product catalogs.
Utilize non-selling, non-servicing time by studying catalogs, reviewing price sheets, bulletins, changes, additions, and deletions.
Ensure that counter parts area is clean and in order.
Ensure that display areas encourage sales.
Close out all invoices at the end of the day and deposit earnings.
Train new counter parts sales representatives on the proper procedures, selling methods and company policies.
Follow-up to ensure results are achieved and provide ongoing training.