Count Room Supervisor

The Greenbrier Hotel
15h$17Onsite

About The Position

Position: Count Room Supervisor Department: Casino Cage Operations Primary Responsibilities : ( guest interaction, ordering responsibilities, clean up duties, clerical responsibilities, etc.) · Supervises activities of Count Room Operations · Must adhere to the Greenbrier Resort’s policies and procedures; · Ensures compliance with all regulatory requirements of Count Room Operations; · Knowledge of policies and procedures of Count Room Operations and ensures that they are adhered to at all times; · Manages inventories of currency, coin, slot tokens and all forms and records relating to Count Room Operations; · Train, schedule, appraise and supervise all Count Room Operations personnel. · Promotes positive public/employee relations at all times; Secondary Responsibilities: · Perform all other related and compatible duties as assigned. · Work as a cage supervisor when assigned · Acts as a role model for all employees and is a leader in providing 5 star service · Maintains a clean, safe hazard-free work environment within area of responsibility. In order to be successful in this position, the ideal candidate must meet the following criteria in addition to the 5 Star Mobil service standards for All Employees.

Requirements

  • Minimum of one (1) to three (3) years of cash handling experience
  • Minimum of one (1) to three (3) years of Supervisory experience
  • High School Diploma or G.E.D. preferred
  • Must possess verbal, written communication and interpersonal skills
  • Must maintain a State Casino Key Employee license
  • Ability to add, subtract, multiply and divide by fractions, whole numbers and decimals
  • Ability to calculate interest, commission and percentages
  • Consistent demonstration of The Greenbrier Values
  • Ability to work in a busy and hectic environment.

Responsibilities

  • Supervises activities of Count Room Operations
  • Must adhere to the Greenbrier Resort’s policies and procedures
  • Ensures compliance with all regulatory requirements of Count Room Operations
  • Knowledge of policies and procedures of Count Room Operations and ensures that they are adhered to at all times
  • Manages inventories of currency, coin, slot tokens and all forms and records relating to Count Room Operations
  • Train, schedule, appraise and supervise all Count Room Operations personnel
  • Promotes positive public/employee relations at all times
  • Perform all other related and compatible duties as assigned
  • Work as a cage supervisor when assigned
  • Acts as a role model for all employees and is a leader in providing 5 star service
  • Maintains a clean, safe hazard-free work environment within area of responsibility
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