Count Room Manager
About The Position
Manages redemption kiosk, food and beverage, table games and EGD drop and count process. Leads count room operations by ensuring staff verifies calculations and reconciles summary reports. Ensures compliance with gaming regulations related to the count room. Immediately reports any irregularities, completes required accounting paperwork. Ensures equipment and supplies are properly maintained. Ensures compliance with all other regulatory controls both internal and external including but not limited to state and federal laws and the Illinois Gaming Board regulations. Trains and supervises staff in accordance with organizational and approved departmental standards, policies and programs. Other duties may be assigned. Perform the duties and responsibilities associated with the Illinois Gaming Board Statewide Voluntary Self-Exclusion Program as described in Section A of the Rivers Casino - Des Plaines ICS.
Requirements
- Two (2) to three (3) years supervisory experience, preferably on a Count Team or related Casino operation.
- Aptitude and ability to count large sums currency.
- Must be able to perform computer input and operate ten-key adding machine.
- Possess a thorough understanding of the established company, departmental policies & procedures.
- Must also possess sound judgment, good organizational skills and ability to perform under pressure
- Must be able to clearly and appropriately communicate, both verbally and in writing to team members, vendors and guests.
- Ability to successfully fulfill the pre-employment process.
- Ability to work flexible shifts and days of the week including holidays.
- Ability to obtain and maintain all necessary licensing.
- Frequent walking, standing, kneeling, twisting, bending and lifting.
- Frequent grasping, squeezing and handling of money and bundles.
Responsibilities
- Manages redemption kiosk, food and beverage, table games and EGD drop and count process.
- Leads count room operations by ensuring staff verifies calculations and reconciles summary reports.
- Ensures compliance with gaming regulations related to the count room.
- Immediately reports any irregularities, completes required accounting paperwork.
- Ensures equipment and supplies are properly maintained.
- Ensures compliance with all other regulatory controls both internal and external including but not limited to state and federal laws and the Illinois Gaming Board regulations.
- Trains and supervises staff in accordance with organizational and approved departmental standards, policies and programs.
- Other duties may be assigned.
- Perform the duties and responsibilities associated with the Illinois Gaming Board Statewide Voluntary Self-Exclusion Program as described in Section A of the Rivers Casino - Des Plaines ICS.
Benefits
- Medical, Dental, Vision, and Life Insurance (For Full Time positions only)
- 401K - 4% match to 5% Team Member Contribution
- $1 Daily Meals
- Earn up to 18 Days of Paid Time Off Your First Year
- Free Shuttle from Rosemont's Blue Line Station
- Free Parking On-Site
- Rivers Casino Scholarship Program for Team Members and their Children/Grandchildren
- Tuition Reimbursement
- Fitness/Gym Reimbursement
- Community Volunteer Opportunities
- Leadership Training & Career Advancement Programs
- Team Member Exclusive Discounts
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Industry
Amusement, Gambling, and Recreation Industries
Education Level
No Education Listed
