Count Room Supervisor

The Greenbrier Hotel

11d • $17 • Onsite

About The Position

Position: Count Room Supervisor Department: Casino Cage Operations Primary Responsibilities : ( guest interaction, ordering responsibilities, clean up duties, clerical responsibilities, etc.) · Supervises activities of Count Room Operations · Must adhere to the Greenbrier Resort’s policies and procedures; · Ensures compliance with all regulatory requirements of Count Room Operations; · Knowledge of policies and procedures of Count Room Operations and ensures that they are adhered to at all times; · Manages inventories of currency, coin, slot tokens and all forms and records relating to Count Room Operations; · Train, schedule, appraise and supervise all Count Room Operations personnel. · Promotes positive public/employee relations at all times; Secondary Responsibilities: · Perform all other related and compatible duties as assigned. · Work as a cage supervisor when assigned · Acts as a role model for all employees and is a leader in providing 5 star service · Maintains a clean, safe hazard-free work environment within area of responsibility. Normal Working Hours: (Shift, days) · Hour and days off may vary depending on business requirements. · In order to be successful in this position, the ideal candidate must meet the following criteria in addition to the 5 Star Mobil service standards for All Employees. Past Work Experience Requirements: (Type of work, number of years required, equivalent experience, etc.) · Minimum of one (1) to three (3) years of cash handling experience · Minimum of one (1) to three (3) years of Supervisory experience · Educational Requirements: (Degree/Certification, highest required/preferred, field of study) · High School Diploma or G.E.D. preferred · Communication Skills Requirements: (Verbal: phone, in-person, group; Written: memos, documents) · Must possess verbal, written communication and interpersonal skills · Technical Requirements: · Must maintain a State Casino Key Employee license; · Ability to add, subtract, multiply and divide by fractions, whole numbers and decimals; · Ability to calculate interest, commission and percentages. Computer Experience Software Level (Beginner, Intermediate, Advanced) Word Processing Spreadsheet Database Programming Calendars Internet Hardware Installation Technical Skills Skill Level (Beginner, Intermediate, Advanced) Typing (WPM) Data Entry Other Location of Work YES NO Indoors Y Heated Y Temp. Fluctuations N Outdoors N Below Ground Y Elevated Areas N Personal Protective Equipment Required N Work Postures Continuous (up to 8 hrs. in an 8 hr. shift), Frequent (up to 5.5 hrs. in 8 hr. shift), Infrequent (up to 3 hrs. in an 8 hr. shift), Rarely (up to .5 hr in 8 hr. shift) Standing Continuous Sitting Rarely Walking Infrequent Climbing Rarely Bending/ Stooping Infrequent Overhead Reaching Rarely Arm/Hand Movement Continuous Hand/Eye Coordination Continuous Other (Define) Lifting Requirements Frequency (choose 1 per movement) Continuous (up to 8 hrs. in an 8 hr. shift), Frequent (up to 5.5 hrs. in 8 hr. shift), Infrequent (up to 3 hrs. in an 8 hr. shift ), Rarely (up to .5 hr in 8 hr. shift) Amount 10 lbs. or less 11-20 lbs. 21-30 lbs. 31-40 lbs. Over 41 lbs. Horizontal Lift Frequent Overhead Lift Rarely Floor to Waist Lift Infrequent Grasping Frequent Push/Pull Rarely Carrying Rarely Other (Define) Required Supervision: (Reports to, Supervision provided, number of people to supervise) · Casino Cage Manager Other Requirements: · Consistent demonstration of The Greenbrier Values · Ability to work in a busy and hectic environment. Requirements are subject to change

Requirements

• Minimum of one (1) to three (3) years of cash handling experience
• Minimum of one (1) to three (3) years of Supervisory experience
• High School Diploma or G.E.D. preferred
• Must possess verbal, written communication and interpersonal skills
• Must maintain a State Casino Key Employee license
• Ability to add, subtract, multiply and divide by fractions, whole numbers and decimals
• Ability to calculate interest, commission and percentages.
• Consistent demonstration of The Greenbrier Values
• Ability to work in a busy and hectic environment.

Responsibilities

• Supervises activities of Count Room Operations
• Must adhere to the Greenbrier Resort’s policies and procedures
• Ensures compliance with all regulatory requirements of Count Room Operations
• Knowledge of policies and procedures of Count Room Operations and ensures that they are adhered to at all times
• Manages inventories of currency, coin, slot tokens and all forms and records relating to Count Room Operations
• Train, schedule, appraise and supervise all Count Room Operations personnel.
• Promotes positive public/employee relations at all times
• Perform all other related and compatible duties as assigned.
• Work as a cage supervisor when assigned
• Acts as a role model for all employees and is a leader in providing 5 star service
• Maintains a clean, safe hazard-free work environment within area of responsibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED