Correspondence Liaison, Operations Assistant III (NCS) - Mayor's Office of Constituent Services

Baltimore City • Cocoa, FL

1d

About The Position

Welcome to the City of Baltimore! Experience the reward of a fulfilling career and enjoy the added element of excitement in a vibrant, diverse atmosphere. The City of Baltimore offers limitless opportunities to help drive social impact, both on the job and in the community, while serving its citizens. Join us in making Baltimore a great place to live and work. In the City of Baltimore, we hire great people and provide them with the skills and opportunities to grow toward their career aspirations. If you are looking for a career change or are interested in learning more, explore our opportunities and benefits programs. We are excited to have you as a part of the City of Baltimore Team! The city offers medical, prescription drug, dental, vision, optional life, AD&D, and FSA plans. This office also supplies wellness programs, support groups, and workshops.

Requirements

• Education: Bachelor’s degree is preferred.
• Experience: Have two years of related experience.
• Equivalency Notes: Have an equivalent combination of education and experience.
• High degree of skill in technical and creative writing.
• Knowledge of local, state and federal government structure and responsibilities.
• Knowledge of governmental etiquette and protocol.
• Ability to establish and maintain relationships with offices of elected officials, city government agencies, constituents, other organizations and businesses.
• Knowledge of Baltimore City history and culture.
• Ability to communicate with diverse groups of people.
• Strong organization and time management skills.
• Ability to operate in a team environment.
• Strong research skills
• Knowledge of Microsoft applications: Word, Excel & Outlook.

Responsibilities

• Respond to constituent requests for ceremonial documents received via fax, email and US mail.
• Input constituent information into the Correspondence Unit database.
• Provide verbiage for ceremonial documents.
• Prepare and distribute ceremonial documents.
• Assist in the dissemination of all correspondence received by the Mayor’s Office by preparing and distributing Transfer Memo’s and Action Requests
• Act as liaison between constituents and various city agencies on behalf of the Mayor to satisfy their requests.
• Perform related work as required.
• Inform the Lead Correspondence Liaison, Deputy Director and Director of all important or high alert issues and activities.

Benefits

• The city offers medical, prescription drug, dental, vision, optional life, AD&D, and FSA plans.
• This office also supplies wellness programs, support groups, and workshops.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level