Correctional Case Manager

State of North Carolina

4d • Onsite

About The Position

This position will be assigned to Johnston Correctional Institution; position will be assigned to a housing unit in the custody area. This position will carry a case load of inmates, which involves supportive counseling, answering and following up on inmate questions and problems, and making recommendations to the classification committee. This position will assist in major dynamic programs or coordinate major or specialized programs for the rehabilitation of inmates such as inmate work assignments, work release, education, or recreation, as well as transition planning and coordinating. Effective verbal/written communication with other staff, inmates, and the general public. Be capable of defending oneself against attach by violent persons. Work under stressful conditions caused by direct contact with visual/audio surveillance of assigned work area. Accurately operate office machines/prepare written reports/forms which accurately reflect information reviewed from various sources. Demonstrate/instruct inmates in the proper safe use of tools, equipment/supplies. Review, analyze/evaluate various documents and behavioral data gathered from interview/documentation/personal observation. Perform crisis intervention/routine counseling to include suicide prevention. Account for supplies/equipment. Implement/manage correctional programs. This position will be required to work some evenings, weekends & holidays. Knowledge Skills and Abilities/Management Preferences: Working knowledge of techniques of supportive counseling and interviewing. This is a full-time position (40 hours per week) with State Benefits.

Requirements

• Associate’s degree in Criminal Justice, Human Services, Recreation or a related field from an appropriately accredited institution; or High school or General Educational Development (GED) diploma and two years of custody experience within the North Carolina Department of Public Safety; or an equivalent combination of training and experience.
• Must be eligible for certification by the North Carolina Criminal Justice Education & Training Standards Commission.
• Working knowledge of techniques of supportive counseling and interviewing.

Responsibilities

• Supportive counseling
• Answering and following up on inmate questions and problems
• Making recommendations to the classification committee
• Assist in major dynamic programs or coordinate major or specialized programs for the rehabilitation of inmates such as inmate work assignments, work release, education, or recreation, as well as transition planning and coordinating
• Effective verbal/written communication with other staff, inmates, and the general public
• Be capable of defending oneself against attach by violent persons
• Work under stressful conditions caused by direct contact with visual/audio surveillance of assigned work area
• Accurately operate office machines/prepare written reports/forms which accurately reflect information reviewed from various sources
• Demonstrate/instruct inmates in the proper safe use of tools, equipment/supplies
• Review, analyze/evaluate various documents and behavioral data gathered from interview/documentation/personal observation
• Perform crisis intervention/routine counseling to include suicide prevention
• Account for supplies/equipment
• Implement/manage correctional programs

Benefits

• State Benefits
• Eligible state employees are entitled to comprehensive benefits, including a variety of leave options, professional development opportunities, insurance, and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree
• Number of Employees: 1,001-5,000 employees