Correctional Case Manager

State of North Carolina

6d • Onsite

About The Position

The NC Department of Adult Correction is one of the largest state agencies with more than 14,000 employees. It is responsible for safeguarding and preserving lives and property through prevention, protection, and preparation as well as the care, custody, and supervision of all adults sentenced for violating North Carolina laws. This department includes state prisons with custody, healthcare, and facility operations staff as well as probation/parole officers who supervised sentenced people in the community. Other divisions include Administration, Health Services, Rehabilitation & Reentry, Special Operations and the Post-Release Supervision & Parole Commission. We have a mission that matters!
Salary Range: $35,984 - $62,971 This position is located at Carteret Correctional Center in Carteret Co., NC. Employees in this class carry a caseload of inmates, which involves supportive counseling, conducting assessments, developing case plans, answering, and following up on inmate questions and problems, and making recommendations to the classification committee for a medium custody facility to include management of a minimum custody facility which is managed within the scope of the larger institution. This is a full-time position (40 hours per week) with State Benefits.
Note to Current State Employees: The salary grade for this position is NC07. State employees are encouraged to apply for positions of interest even if the salary grade is the same as, or lower than, their current position. If selected for this position, a new salary will be recalculated taking into consideration the quantity of relevant education and experience, funding availability, and internal equity. Based upon these factors, a pay increase MAY result.
This position is located at Carteret Correctional Center in Carteret Co., NC. Employees in this class carry a caseload of inmates, which involves supportive counseling, conducting assessments, developing case plans, answering, and following up on inmate questions and problems, and making recommendations to the classification committee for a medium custody facility to include management of a minimum custody facility which is managed within the scope of the larger institution. Employees also assist in major dynamic programs or coordinate major or specialized programs for the rehabilitation of inmates, such as inmate work assignments, work release, education, or recreation as well as transition planning and coordinating. Employees in this class plan and coordinate transition (re-entry) prior to parole or release into the community.

Requirements

• Effective verbal and written communication with other staff, inmates, and the public.
• Be capable of defending oneself against attack by violent persons.
• Monitor off site programs which may require operation of a motor vehicle in a safe and secure manner at any time of day and in varying weather and road conditions.
• Work under stressful conditions caused by direct contact with incarcerated offenders who can become physically violent and verbally abusive
• Conduct continuous visual and audio surveillance of assigned work area.
• Prepare written reports and forms which accurately reflect information reviewed from various screens.
• Review, analyze, and evaluate various documents and behavior data gathered from interviews, written documentation, and personal observation.
• Perform crisis interventions and routine counseling to include suicide prevention.
• This position requires basic keyboarding skills and the ability to learn and use the OPUS computer system.
• Associate’s degree in Criminal Justice, Human Services, Recreation or a related field from an appropriately accredited institution; or High school or General Educational Development (GED) diploma and two years of custody experience within the North Carolina Department of Public Safety; or an equivalent combination of training and experience.
• Must be eligible for certification by the North Carolina Criminal Justice Education & Training Standards Commission.

Responsibilities

• supportive counseling
• conducting assessments
• developing case plans
• answering, and following up on inmate questions and problems
• making recommendations to the classification committee for a medium custody facility to include management of a minimum custody facility which is managed within the scope of the larger institution
• assist in major dynamic programs or coordinate major or specialized programs for the rehabilitation of inmates, such as inmate work assignments, work release, education, or recreation as well as transition planning and coordinating
• plan and coordinate transition (re-entry) prior to parole or release into the community

Benefits

• Eligible state employees are entitled to comprehensive benefits, including a variety of leave options, professional development opportunities, insurance, and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree
• Number of Employees: 1,001-5,000 employees