Correctional Case Manager

State of North Carolina

19h

About The Position

The NC Department of Adult Correction is one of the largest state agencies with more than 14,000 employees. It is responsible for safeguarding and preserving lives and property through prevention, protection, and preparation as well as the care, custody, and supervision of all adults sentenced for violating North Carolina laws. This department includes state prisons with custody, healthcare, and facility operations staff as well as probation/parole officers who supervised sentenced people in the community. Other divisions include Administration, Health Services, Rehabilitation & Reentry, Special Operations and the Post-Release Supervision & Parole Commission. We have a mission that matters! Employees in this class carry a caseload of inmates, which involves supportive counseling, conducting assessments, developing case plans, answering and following up on inmate questions and problems, and making recommendations to the classification committee. Employees also assist in major dynamic programs or coordinate major or specialized programs for the rehabilitation of inmates, such as inmate work assignments, work release, education, or recreation; as well as transition planning and coordinating. Employees in this class plan and coordinate transition (re-entry) prior to parole or release into the community.

Requirements

• Thorough knowledge of policies and procedures of prisons.
• Working knowledge of techniques of supportive counseling and interviewing.
• Ability to gather and evaluate information concerning an individual's past experience, training attitude, social environment, and mental capabilities.
• Working knowledge of correctional programs.
• Working knowledge of services available to individuals from the community and other public and private programs.
• Ability to develop, implement, coordinate, and supervise a program within the framework of policies and procedures of Prisons.
• Ability to communicate effective, both orally and in writing.
• Associate’s degree in Criminal Justice, Human Services, Recreation or a related field from an appropriately accredited institution; or High school or General Educational Development (GED) diploma and two years of custody experience within the North Carolina Department of Public Safety; or an equivalent combination of training and experience.
• Must be eligible for certification by the North Carolina Criminal Justice Education & Training Standards Commission.

Responsibilities

• supportive counseling
• conducting assessments
• developing case plans
• answering and following up on inmate questions and problems
• making recommendations to the classification committee
• assist in major dynamic programs
• coordinate major or specialized programs for the rehabilitation of inmates, such as inmate work assignments, work release, education, or recreation
• transition planning and coordinating
• plan and coordinate transition (re-entry) prior to parole or release into the community

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree
• Number of Employees: 1,001-5,000 employees