Corporate Vice President, Head of Product, Business Solutions

New York Life • New York, NY

6d • Hybrid

About The Position

The Corporate Vice President - Head of Product, Business Solutions is responsible for defining and delivering the product strategy and roadmap for New York Life’s agent-sold Employee’s Whole Life and Employee Benefits offerings. This includes assessing market and competitive opportunities, designing new solutions, enhancing existing solutions, and working cross-functionally to bring these solutions to market, all while ensuring the solutions deliver value for clients, New York Life agents, and the enterprise.
The role operates at the intersection of business strategy, client and agent experience, and enterprise execution and acts as a key point of contact for cross-functional stakeholders across Sales, Marketing, Service/Operations, Finance, Technology, and Strategy.
This role is a key driver of New York Life’s protection-powered growth strategy in the workplace, accountable for shaping and delivering the product strategy that impacts key metrics such as sales, earnings, agent productivity, and client acquisition.

Requirements

• Bachelor’s Degree in Business, Finance, Economics or similar fields
• 10+ years of experience in product development/management or related roles
• Strong strategic and analytical skills with the ability to translate vision into actionable roadmaps and measurable outcomes. A bias for action and proven ability to execute is critical to this role
• Demonstrated ability to communicate with and influence cross-functional stakeholders and lead through ambiguity in matrixed environments to achieve shared goals
• Proven ability to lead and develop individuals and teams

Nice To Haves

• Experience in workplace insurance and/or group benefits strongly preferred
• Experience working with career agency system preferred

Responsibilities

• Develop and maintain multi-year product strategy and roadmap for Employee’s Whole Life and agent-sold Employee Benefits (group term life insurance and group long and short term disability insurance)
• Lead end-to-end Employee’s Whole Life product development process (ideation, pricing, technology requirements, regulatory considerations, etc.) to bring new and enhanced solutions to market
• Work with partners in Group Benefit Solutions to curate and continuously improve Employee Benefits product offering in the Agency channel
• Ensure products are scalable, compliant, and aligned with enterprise objectives while delivering value to clients, agents, and the business
• Continuously monitor and assess the performance of inforce products, in collaboration with Finance and other teams, to ensure continued profitability and value
• Work with cross-functional stakeholders (Service, Agency, Purchase Experience, etc.) to address inforce product matters, including items related to technology/experience
• Serve as subject matter expert for field facing items such as communications, training, sales strategies, etc.
• Develop client and field incentives to drive adoption and sales
• Own product-related escalations and exceptions as needed
• Work with stakeholders across Agency/Sales, Service, Group Benefit Solutions, Technology, Underwriting, Compliance, Purchase Experience, and various other groups to ensure product strategy is prioritized and delivered on appropriately
• Serve as the strategic product liaison to external partners such as LIMRA (including serving on Workplace Benefits Advisory Board) and Eastbridge
• Serve as member of Business Solutions Senior Leadership Team
• Lead and develop a team of high performing product specialists who manage day-to-day product development and management work

Benefits

• We provide a full package of benefits for employees – and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs.
• employees are eligible for an annual discretionary bonus

What This Job Offers

• Job Type: Full-time
• Career Level: Executive