Corporate Trainer

Midwest Petroleum Company•Ballwin, MO

1d•$20 - $26

About The Position

As the Corporate Trainer, you will be responsible for implementing training materials and guiding new hires at the store level. The Corporate Trainer is responsible for setting up their schedule by contacting Store Managers to find time to meet with new hires. Corporate Trainers are required to service all Midwest Petroleum locations. Corporate Trainers will help new hires complete any online training, answer any questions/concerns, and conduct end-of-training evaluations. Doing this will help employees complete all job duties to the best of their abilities.

Requirements

Highschool Diploma
2-3 years experience in retail/customer service
Adaptability — Adapts to changes in the work environment; Manages competing demands; Accepts criticism and feedback; Changes approach or method to best fit the situation; ability to work with frustrating situations; work under pressure and on an irregular schedule such as unscheduled overtime, unanticipated changes in work pace; Works with numerous distractions.
Attendance and Punctuality — Schedules time off in advance; Begins working on time; Keeps absences within guidelines; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
Communications — Expresses ideas and thoughts verbally; and in written form; Exhibits good listening and comprehension; Keeps others adequately informed; Selects and uses appropriate communication methods.
Cooperation — Establishes and maintains effective relations; Exhibits tact and consideration; Displays positive outlook and pleasant manner; Offers assistance and support to co-workers; Works cooperatively in group situations; Works actively to resolve conflicts.
Job Knowledge — Competent in required job skills and knowledge; Exhibits ability to learn and apply new skills; Keeps abreast of current developments; Requires minimal supervision; Displays understanding of how job relates to others; Uses resources effectively.
Judgment — displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in the decision-making process; Makes timely decisions; ability to work with and maintain confidential information.
Problem solving — Identifies problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Resolves problems in early stages; Works well in group problem solving situations.
Quality — Demonstrates accuracy and thoroughness; Displays commitment to excellence; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
Meets productivity standards; Completes work in a timely manner; Strives to increase productivity; Works quickly; Achieves established goals.
Concentration — Maintains attention to detail over an extended period, continually aware of variations in changing situations.
This job requires the ability to walk, stand, bend, and reach regularly.
Must be able to frequently be required to lift, push, or pull weight of at least 5 to 75 pounds.
Ability to work in different Midwest Petroleum Stations.

Nice To Haves

Preferred experience at Convenience store

Responsibilities

Conduct follow-ups and remedial training with new employees after their first couple weeks of working with Midwest Petroleum
Provide hands-on training.
Plan out schedules to meet new/struggling employees.
Communicate with, train, and assist the In-store trainers to ensure the timely, consistent, and thorough administration of the new hire training program.
Assist with the delivery of new In-store training materials.
Documents visits to help track how training in the stores is going.
Providing in-person training to new managers.
Perform spot checks to help find any issues found by other departments.
Participate in the Certified Trainer Course to ensure selected employees receive the proper tools to train new employees.
Handle any other work that can be assigned at the supervisor’s discretion.