Corporate Solutions Insights Manager – Latin America & Caribbean

Mastercard • Miami, FL

7d

About The Position

The Corporate Solutions Insights and Execution team is looking for a strategic-minded individual to support the growth priorities for the LAC region (Latin America & Caribbean). This candidate will have experience in developing and executing growth acceleration strategy, conducting client and market research, building market intelligence for the LAC region, assisting in the creation of client presentations, and developing key success measurement / KPIs.

Corporate Solutions is a fast-growing organization within Mastercard, focusing on pursuing the outsized B2B payments opportunity and capturing new payment flows among large corporations. Insights & Execution team sits centrally within Corporate Solutions, primarily responsible for:
Building client experience strategy and success measurement - end-to-end client experience journey design, CSAT customer satisfaction measurement
Leading large market B2B payment competitive intelligence – product and client performance benchmarking, market trends, and customer insights
Developing and executing global and regional strategic initiatives in collaboration with regional and product stakeholders, built on top of a strong analytical foundation

About the role:
This role reports to the Head of Insights & Execution, with close partnership with LAC regional teams. The role is responsible for developing and executing growth acceleration strategy, conducting client and market research, building market intelligence for the LAC region, assisting in the creation of client presentations, and developing key success measurement / KPIs.

Requirements

• Undergraduate degree required; MBA or relevant post graduate degree recommended
• You have the ability to communicate complex ideas effectively – both verbally and in writing.
• You are bilingual in English and Spanish, and if you also speak Portuguese, that’s a plus!
• You possess excellent relationship management skills, presentation skills, a good level of financial and technical acumen
• Extensive experience drawing key insights from data to build and manage business cases and inform strategy
• Experience structuring and managing financial deals (e.g. M&A, loans, payments) and/or developing client pitch book
• Cross-functional project management and ability to lead and influence partners
• Track record of thought leadership and sharing original content (ideally in the payments space)

Responsibilities

• Create LAC wide intelligence through research and analysis with a data-driven approach, informing investment areas and growth acceleration opportunities
• Provide analytical support to senior management in the development and execution of strategic initiatives
• Craft strategic growth plans and drive execution in key priority markets within the region
• Keep pulse on the macro-environment alongside sales and strategy functions
• Assist sales in the creation of client pitch decks and client relationship reviews, and create compelling narratives to support client conversations and events
• Develop and maintain relationships with key internal stakeholders to identify emerging needs and business challenges
• Assist in budgeting & forecasting for business growth, development, and tracking of key KPIs

Benefits

• insurance (including medical, prescription drug, dental, vision, disability, life insurance)
• flexible spending account and health savings account
• paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave)
• 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire
• 10 annual paid U.S. observed holidays
• 401k with a best-in-class company match
• deferred compensation for eligible roles
• fitness reimbursement or on-site fitness facilities
• eligibility for tuition reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees