Corporate Revenue Director

Grand View Lodge • Nisswa, MN

13h • Onsite

About The Position

The Corporate Revenue Director owns pricing, demand strategy, and inventory optimization while collaborating with Sales & Reservation Teams. This role requires equal strength in analytics, storytelling, and people development. The role analyzes/optimizes revenue at all business entities, both within hospitality and the camp industry. This role encompasses more than room revenue or camper enrollment, as it must analyze concepts including but not limited to length of stay, experiences, seasonality, capacity-constrained amenities and guest intent, camper needs. For over 100 years, Cote Hospitality, a family-owned company, has distinguished itself by providing unique, transformative experiences and exceptional memories. Their resorts provide an array of services including accommodations, golf, spa food & beverage, retail, equestrian and conference/event opportunities. Their camps provide transformational memories. The Cote Family has invested in its current ventures and is poised for further growth. CoteCares is their “Way of Life”, believing in enriching lives within their community and creating transformative experiences and exceptional memories. They are committed to a culture where all associates feel respected, safe, empowered, appreciated, excited, included and a sense of belonging. Future opportunities may materialize in either the corporate environment or operations within one of their properties for well-performing incumbents.

Requirements

• This is an on-site position.
• Deep understanding of resort demand patterns and seasonality.
• Strong command of loss controls, arrival patterns and package pricing.
• Experience making capacity-constrained amenities and experiences.
• Highly analytical with strong business judgment.
• Confident communicator capable of influencing cross-functional leaders.
• Decisive, organized, and comfortable operating in complex environments.
• Results-driven with a focus on sustainable, long-term performance.
• Travel may be required (up to 25%).
• 3–5+ years of progressive experience in resort or destination revenue management.
• Direct experience working with or collaborating/leading a reservations team strongly preferred.

Nice To Haves

• Experience with Ideas G3 RMS system a plus but not required.
• Experience with Revinate, Opera, Book4Time and other POS/PMS preferred.
• Bachelor’s degree in Hospitality, Business, Finance, or related field (preferred).
• Experience with luxury, experiential, or all-inclusive resorts a plus.

Responsibilities

• Own the total resort revenue strategy, including rooms, packages, experiences, and demand-based restrictions.
• Build pricing strategies that account for seasonality, booking windows, length-of-stay patterns, and guest segmentation.
• Optimize arrival patterns and LOS controls to protect peak demand periods.
• Balance occupancy goals with experience quality and operational capacity.
• Lead weekly revenue meetings, setting clear strategy, decisions, and follow-up actions.
• Identify compression periods, shoulder opportunities, and off-peak demand drivers.
• Establish booking rules that protect peak nights and maximize LOS.
• Train agents on experience-based selling, upselling, and value positioning.
• Monitor conversion, revenue per call, abandonment, and upsell attachment rates.
• Partner with operations to ensure reservation promises align with on-property delivery.
• Produce accurate weekly and monthly forecasts for occupancy, ADR, RevPAR, and total resort revenue.
• Analyze booking pace, pickup, cancellation behavior, and historical seasonality.
• Translate forecasts into actionable guidance for operations, marketing, and reservations.
• Continuously refine forecasts based on weather patterns, event calendars, and booking trends.
• Own enrollment pacing strategy, session capacity optimization and yield management across camp entities.
• Establish tuition pricing models aligned with demand elasticity, session length and program differentiation.
• Optimize enrollment mix by session, age group and specialty programs to maximize contribution margin.
• Analyze historical enrollment trends, early-bird conversion, attrition and waitlist behavior.
• Partner with marketing to drive early commitment and manage late-season discount risk.
• Manage channel mix with a focus on profitability and guest quality.
• Optimize direct booking performance through packages, inclusions, and value framing.
• Monitor OTA contribution, cost of acquisition, and parity.
• Ensure rate plans, restrictions, and inventory are accurately maintained across all systems.
• Turn data into insights that drive pricing, packaging, and staffing decisions.
• Analyze guest mix, channel contribution, and stay behavior by season.
• Build and maintain reporting dashboards for leadership and ownership.
• Measure performance against comp set, historical trends, and budget.
• Serve as a strategic partner to operations, marketing, and finance.
• Collaborate with marketing on seasonal campaigns, packages, and demand stimulation.
• Align pricing and availability with spa, activity, and dining capacity.
• Communicate clearly with ownership on strategy, risks, and performance outcomes.
• Have clear understanding of the platform.
• Articulate marketing aspects of platform and utilize to optimize system-driven decisions.
• Other Duties may be assigned.

Benefits

• A positive work environment and experience for our team.
• A culture where all associates feel respected, safe, empowered, appreciated, excited, included and a sense of belonging.
• Community involvement.
• Future opportunities may materialize in either the corporate environment or operations within one of our properties (Career-Pathing).

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Number of Employees: 11-50 employees