Corporate Representative

America Works of New York • Washington, DC

2d • $50,000 - $55,000 • Onsite

About The Position

A socially conscious company is seeking a Corporate Representative (Case Manager) to provide employment case management services for low-income and underserved job seekers. The ideal candidate has case management experience and/or can provide individualized career services, enjoys working with diverse groups of people, and is a self-starter looking to play a proactive role in helping job seekers with discovering their strengths, goal-planning, and taking actionable steps towards career development.

Requirements

• Minimum of 4-year degree, relevant experience and/or advanced studies in social services a plus
• One to three (1-3) years of experience working with clients/participants in a workforce development, social services, or community-based context
• Experience developing individualized service and/or employment plans for participants preferred
• Experience and/or passion for serving individuals from disadvantaged and underserved populations, including but not limited to public assistance recipients, justice-involved individuals, persons with physical and/or mental disabilities, and individuals experiencing homelessness
• Experience with Motivational Interviewing, Trauma-Informed, and/or Two-Generational methods a definite plus
• Proficiency in Microsoft Office (Word, PowerPoint, Excel, Outlook)
• Familiarity with Salesforce, Microsoft Teams, and/or SharePoint preferred
• Understanding of workforce development, employment services, and adult education a definite plus
• Strong communication skills, professional demeanor, sound judgment, and strong organizational skills

Responsibilities

• Conduct intake, eligibility screening, and job readiness assessments with participants
• Oversee barrier removal before and after job placement, ensuring the participant has the resources and support they need to obtain and retain employment (i.e. housing, clothing, healthcare, childcare, etc.)
• Develop individualized employment service plans for participants
• Regularly meet with participants in-person or over phone/video to ensure program participants are continually progressing towards their professional, personal, and academic goals
• Provide individualized support to clients during their job search efforts, higher education applications, personal and career assessments, and exam preparation
• Maintain detailed case notes, update attendance logs, submit weekly reports, and other administrative tasks on a timely basis
• Refer clients to vocational trainings, technical skills classes, and other certification programs
• Meet weekly, quarterly, and annual enrollment and job placement numbers
• Model professionalism and inclusiveness, cultivate a safe environment for career development, and motivated clients to find full-time employment

Benefits

• Comprehensive Medical, Dental, and Vision Insurance
• Generous Paid Time Off Package and Paid Company Holidays
• 401K with Employer Matching After 1 Year
• Wonderful team, great work-life balance, and an opportunity to work towards an important mission of helping individuals achieve self-sufficiency

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level