Corporate Receptionist

THERMOWORKS INC•American Fork, UT

1d•Onsite

About The Position

The Corporate Receptionist is responsible for delivering exceptional customer service to guests and visitors. This position is incredibly important to ThermoWorks as this person is the face of our company and the first/last person to interact with our customers. The Corporate Receptionist must represent ThermoWorks with the utmost professionalism and highest quality of service.

Requirements

Excellent and assertive verbal, written and listening communication skills
2 - 3 years experience in a professional office environment in similar position
Professional demeanor and appearance
Must be assertive, outgoing, personable and customer service-centric
Proficient in Google platforms: Gmail, Google Calendar, Google Chat
Must be a model of company loyalty and the highest standards of work ethics

Responsibilities

Greet and welcome visitors, customers, employees, and vendors with a smile and professional demeanor
Promote a positive and welcoming front desk environment
Answer and direct phone calls to appropriate staff
Maintain a clean and organized front office area including keeping counters clear of clutter and boxes. Makes sure the physical appearance of the entrance and reception area projects competence and professional excellence.
Follow opening and closing procedures for front desk
Communicate with appropriate staff when the front entrance or other public areas need attention
Notify appropriate staff when visitors arrive
Direct deliveries (UPS, FedEx, USPS) to receiving dock
Ensure customers are assisted promptly at the store by contacting a member of Sales or Customer Care teams
Quickly become familiar with the company staff, organization and culture
Assist the Customer Care team and other departments with administrative tasks as needed
Personally projects the positive aspects of ThermoWorks culture
Perform other duties as assigned