Corporate Platforms ServiceNow Developer

Mizuho Financial group-posted about 2 months ago

Full-time • Mid Level

Hybrid • New York, NY

5,001-10,000 employees

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We are seeking an accomplished developer to expand and enhance our ServiceNow platform across multiple modules, including ITSM, ITOM, ITAM, GRC, and EA. The successful candidate demonstrates expertise in implementing process workflows, integrating systems, and driving architectural decisions in a highly regulated environment. This role offers the opportunity to lead and deliver impactful projects and contribute to the strategic development of ServiceNow within a growing financial services firm committed to integrity, passion, agility, creativity, and empathy.

Platform Development & Customization: Design, develop, and maintain custom applications and modules across ITSM, ITOM, DevOps, SecOps, EA, SPM and GRC. Create and optimize workflows, business rules, client scripts, UI policies, and integrations. Develop reusable components and enforce coding standards to ensure maintainability. Strive to maintain best practices wherever possible.
Change Minimization & Impact Analysis: Evaluate business requirements critically to avoid unnecessary customizations. Conduct impact assessments before implementing changes to reduce risk and technical debt. Promote configuration over customization wherever possible.
Cross-Module Integration: Build and maintain integrations between ITOM, EA, GRC, and other modules. Ensure data consistency and process alignment across modules.
External Integrations: Be a champion for source of truth with other systems and ensure clear published APIs with other systems.
Financial Service Focused: Be mindful of our highly regulated environment and work to implement audit trails, separation of duties and access controls across the system. Ensure all development aligns to various internal and external standards.
Thought Leadership: Be opinionated. Bring awareness of the ServiceNow third-party plug-in and integration ecosystem, how AI tools such as Now Assist and the AI Control Tower aim to improve governance and oversight, and thought leadership on building a modern development capability into an internal development platform.

Proven experience as a ServiceNow developer with hands on experience building out multiple modules in a highly regulated industry, ideally financial services.
Familiarity and comfort with working in an Agile development team. Participating in daily scrum calls and driving continuous improvement.
Strong analytical and problem-solving skills, with the ability to work both independently and collaboratively on various modules.
Excellent written and verbal communication skills, with the ability to effectively collaborate with other members of the team. Be the SME of various modules.

7+ years of experience as a proven ServiceNow developer spanning multiple modules.
Tangible experience with a variety of modules and latest trends in and around ServiceNow
Experience with Agile methodologies and tools.
Experience with data warehousing and ETL processes.
Familiarity with SDLC process, including software implementation and delivery.
ServiceNow certifications such as Certified Application Developer (CAD), Certified System Administrator (CSA), and/or Certified Implementation Specialist.

Opportunity to make a significant impact on service management and process optimization at a growing Organization.
Work in a challenging environment.
Be part of a collaborative and supportive team culture.

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