Corporate Manager, Communications and Social Media

Montage International

2d•$87,000 - $105,000

About The Position

Live Your Passion. Add Your Magic. At Montage International, we are doing something different, something exciting and it takes passionate people to bring our vision to life. We have built a culture that leads with the important notion we live by every day; do what you love. If this resonates with you, we look forward to receiving your application. We welcome applicants with disabilities and provide reasonable accommodations as needed to our applicants. Please discuss with our hiring managers during our selection processes. If you are an internal applicant, please log into Workday and apply for your application to be considered. Please Click Here to apply internally. At Montage, It’s All Because of YOU! Imagine turning your passion and talent into a fulfilling career. Imagine a beautiful workplace where you can learn, grow, and have fun. At Montage, we know our success is all because of you. Here, you’re not just an associate but a passionate creator of authentic, personalized experiences. You’ll feel empowered to think creatively, discover career growth opportunities, and have fun while crafting lasting, cherished moments for our guests. Working at Montage is more than a job; it’s a way of life. Don’t just imagine the possibility — join us. Your Leadership Responsible for assisting in communications, social media and reputation management, media relations, community relations and internal communications, in conjunction with corporate directives. Assisting property team members with day-to-day communication and social media tasks and coordinating projects and activities as requested for Montage and Pendry Hotels & Resorts and Montage and Pendry Residences. Daily social media posting, monitoring, and engagement on brand channels across various platforms and oversight management of all Montage and Pendry property social accounts. social media content creation for Montage and Pendry brand channels Monitor social media trends, including developments in design, applications, strategy and innovation to stay relevant and effective Understanding how to leverage social media as a tool to inspire conversion, drive sales, and ignite quality community growth Work collaboratively with Corporate Marketing team and assist on photoshoots to maintain social media assets Assist in managing social media paid agency, paid social strategy and creative assets Assist in PR Agency management and participation in calls with agencies and properties Maintain and build relationships with select tastemakers, influencers, content creator’s traditional media, among others. Creative thinker who brings new ideas, opportunities, partnerships and creative ideas to the brands and properties. Reputation management: Monitor property pages on platforms such as Trip Advisor, Yelp, OTAs and Google. Work with Corporate Communications team on company magazine. Collaborate with teams on internal communications and quarterly associate focused communications. Maintain press rooms on the website, press books and additional internal press kit items. About You You are passionate about Communications & Social Media You are passionate about providing exceptional service and creating memorable moments You are open to learning, developing, and growing both yourself, personally, and helping others do the same You are trustworthy and have integrity

Requirements

BA/BS in Marketing, Journalism, Communications or Public Relations.
4-7 years in PR/Social/Marketing Position
Creative and innovative thinker.
Outstanding communication skills, both written and verbal.
Knowledge of marketing and communication functions including public relations, social media, paid social strategy.
Exceptional interpersonal skills for positive and effective communication with a diverse population.
Commitment to customer service (internal and external).
Ability to handle fast-paced environment and multi-task.
Knowledge of hospitality/travel industry an advantage.
Must be detail-oriented, as well as systematic/organized.
Ability to manage multiple projects simultaneously with daily, weekly, and monthly deadlines.
Ability to solve problems and make rational decisions.
Works well independently and alongside colleagues.
Flexible and able to manage changing priorities.
Excellent relationship management abilities; Strong interpersonal skills.
Comfortable working with Associates at all levels of the organization, including senior leaders.
Mastery of AP Style.
MS Office proficiency, including PowerPoint presentation skills for presentation support.
Proficient in Basic Graphic Design (Canva, Cap Cut) and Adobe Creative Suite products (Photoshop, InDesign, Illustrator).
Experience with digital asset management systems.
Knowledge of MuckRack and/or other major press tracking service, Sprout Social.
10-15% travel may be required.
Ability to perform other duties as required

Nice To Haves

Knowledge of hospitality/travel industry an advantage.

Responsibilities

Assisting in communications, social media and reputation management, media relations, community relations and internal communications, in conjunction with corporate directives.
Assisting property team members with day-to-day communication and social media tasks and coordinating projects and activities as requested for Montage and Pendry Hotels & Resorts and Montage and Pendry Residences.
Daily social media posting, monitoring, and engagement on brand channels across various platforms and oversight management of all Montage and Pendry property social accounts.
Social media content creation for Montage and Pendry brand channels
Monitor social media trends, including developments in design, applications, strategy and innovation to stay relevant and effective
Understanding how to leverage social media as a tool to inspire conversion, drive sales, and ignite quality community growth
Work collaboratively with Corporate Marketing team and assist on photoshoots to maintain social media assets
Assist in managing social media paid agency, paid social strategy and creative assets
Assist in PR Agency management and participation in calls with agencies and properties
Maintain and build relationships with select tastemakers, influencers, content creator’s traditional media, among others.
Creative thinker who brings new ideas, opportunities, partnerships and creative ideas to the brands and properties.
Reputation management: Monitor property pages on platforms such as Trip Advisor, Yelp, OTAs and Google.
Work with Corporate Communications team on company magazine.
Collaborate with teams on internal communications and quarterly associate focused communications.
Maintain press rooms on the website, press books and additional internal press kit items.

Benefits

DTO (Discretionary Time Off)
Healthcare benefits
Health Savings Account and Flexible Spending Accounts
401[k] retirement plan with company matching, fully vested, and loan option
DailyPay Opportunities
Banking and Investing Program offers preferred rewards, mortgage discount, and waived fees
Fertility & Family Forming Assistance
Parental leave pay differential
Pet Insurance
Hotel discounts
Fitness & wellness discounts
LinkedIn Learning membership
Hearts of (insert brand)/Hearts of Pendry community engagement
Associate’s events throughout the year