Corporate IT Intern

Ameresco•Framingham, MA

1d•Onsite

About The Position

Ameresco, Inc. (NYSE:AMRC) is a leading energy solutions provider dedicated to helping customers reduce costs, enhance resilience, and decarbonize to net zero in the global energy transition. We are a trusted, full-service partner to public sector and government entities, K-12 schools, higher education, utilities, and healthcare customers across the U.S., Canada, the U.K., and Europe. At Ameresco, we show the way by developing, constructing and operating tailored smart energy efficiency solutions, distributed energy resources, and infrastructure upgrades that drive cost savings, resilience, decarbonization, and innovation. Our comprehensive portfolio is built to address the challenges of today and adapt the future, ensuring long-term sustainability and success for our customers. Ameresco has a new opportunity for a Corporate IT Intern to join our Information Technology team at our Framingham, MA office in the Summer of 2026.

Requirements

Currently enrolled in a bachelor’s degree program in Information Systems, Information Technology, or a related field.

Nice To Haves

Strong interest in information technology, business processes, and operational improvement.
Basic understanding of computer hardware, operating systems (Windows/macOS), and common business applications.
Familiarity with help desk or ticketing systems (e.g., Jira, ServiceNow) is a plus.
Comfortable communicating with end users and providing courteous, professional support.
Ability to follow documented procedures and work within established IT standards and security policies.
Strong organizational skills and attention to detail, particularly with documentation and asset tracking.
Willingness to learn new systems, tools, and technologies in a fast‑paced environment.
Ability to troubleshoot basic technical issues and escalate appropriately when needed.
Self‑motivated, reliable, and able to work both independently and as part of a team.
Prior internship, coursework, or hands‑on experience related to IT, technology support, or process improvement is beneficial but not required.

Responsibilities

Provide support for companywide IT needs under the guidance of senior IT staff and serve as an entry‑level interface for desktop support.
Assist with resolving common IT issues, including basic networking connectivity, user authentication, phones, printers, video conferencing systems, and software installations.
Escalate complex or unresolved issues to appropriate IT team members while documenting troubleshooting steps taken.
Assist with hardware setup, repair, and upgrades for desktops, laptops, and peripheral equipment.
Support software installation, updates, and deployment tasks as directed.
Assist with testing AI tools and preparing training materials to support the company’s transition to more automated workflows.
Help maintain an accurate electronic inventory of IT assets, including equipment tracking and documentation.
Assist with routine system checks and monitoring activities, such as verifying system availability and confirming completion of scheduled tasks, under supervision.
Participate in operating system upgrades and endpoint refresh projects as assigned.
Assist with applying software updates and security patches under established procedures.
Help develop, update, and maintain IT documentation, installation guides, and configuration procedures.
Perform basic troubleshooting of hardware and software issues and assist with recovery efforts when issues arise.
Help coordinate and communicate with users regarding ticket status, scheduled work, and issue resolution.
Assist staff with the setup, configuration, and basic use of desktop computers, peripheral equipment, and approved software.
Learn and follow IT standards, security policies, and best practices.
Perform other duties as assigned to support IT operations and gain hands‑on experience.