Corporate IT Core Operator

Hometown Community Bank•Morton, IL

3d•$23 - $30

About The Position

Make the change and be the difference. Take ownership at MCB! Established in 1960 with just one location in Morton, IL, Morton Community Bank (MCB) has grown to over 550 employees, 53 branch locations and over $5 billion in assets! We pride ourselves on our dedicated service to our customers and our communities, while placing much value on our internal assets, our employees. Each MCB employee OWNS a portion of the bank with our ESOP (Employee Stock Ownership Plan). The ESOP has proven to be a substantial benefit to employees upon retirement. Pay or shift range: $23.12 USD to $29.80 USD The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons. Enjoy the Benefits of working at MCB! Medical, Dental, Vision, Short-Term Disability, HSA, FSA, 401k. Life and AD&D Insurances and Long-Term Disability, Vacation Days, Personal Days, and Paid Holidays. Job Summary Under general supervision, an IT Core Operator monitors and maintains computer systems and mainframe operations in a financial environment. This role ensures smooth batch processing, system integrity, and compliance with security and regulatory requirements. Responsibilities include performing tasks as reflected in the Core Operations Daily Checklist, monitoring on-line systems, printing and distributing reports and performing help-desk functions.

Requirements

High school diploma or equivalent
Ability to work independently and under pressure in 24/7 environments or rotating shifts
Excellent troubleshooting and communication skills
BSA and other Bank related training through BAI is required annually (Bank provided)
Personal computer, including word processing and spreadsheet software (Microsoft Office)

Nice To Haves

Associate’s degree in computer related discipline or two years of related training
Knowledge of financial systems and transaction processing

Responsibilities

Perform tasks as reflected in Daily Operations Checklist
Identify and resolve software or processing issues
Escalate problems to support or infrastructure teams as needed
Ensure data confidentiality and integrity in accordance with financial regulations
Maintain activity logs, incident reports, and shift documentation
Support disaster recovery and business continuity protocols
Respond to alerts from monitoring systems promptly and effectively
Perform helpdesk support, assisting with calls, logging and directing requests to appropriate person